PL Territory Sales Manager (MA)

Posted Friday, August 8, 2025 at 4 : 00 AM

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

Our Personal Lines Sales team is seeking an Associate Territory Sales Manager to work in Massachusetts.

This is a full-time / exempt role.

The actual job title and level may be flexible dependent on candidate qualifications and experience (Territory Sales Manager).

POSITION OVERVIEW :

Successfully manage business development within an assigned territory by partnering with existing agents and appointing new ones, to acquire and retain profitable new accounts, while securing better penetration with winning agents. Partner with management to influence and execute a territory strategy and production plan that addresses product, pricing, and distribution needs to exceed goals in a competitive marketplace. An ability to leverage personal relationships for business outcomes is key to succeeding in this role. Meet with agency principals to have agency economic conversations that advance deeper partnerships while also being able to meet with account managers and agency staff to increase engagement and commitment to Hanover.

IN THIS ROLE YOU WILL :

• Drive top line sales results within assigned territory, in conjunction with the ARVP, RVP and / or Sr. TSM, by conducting business development planning with agents located within assigned territory.
• Achieve meaningful market share within winning agencies, maximizing quote / win ratio to meet and exceed plan.
• Build and leverage proven position as an established, trusted advisor, focused on improving partners’ business performance.
• Execute agency account plan and frequently monitor the Company and agency progress relative to plan.
• Proactively develop and execute appropriate next steps if agency account objectives are not met, always anchoring back to the mutually agreed upon business plan.
• Recommend termination of consistently unprofitable and / or unproductive agencies to Sr. TSM and Sales ARVP / RVP.
• Leverage Hanover value proposition to obtain commitments for blocks of stable, controlled business.
• Maximize conversion on book rolls & thins; negotiate and sell book consolidation capability and positive economic impact on agents business; aggressively manages the book consolidation pipeline to develop opportunities into signed deals.
• Meet and exceed overall regional financial objectives by : Increasing total policies sold while maintaining and / or improving retention Increasing average lines (policies) sold per client Increasing agency and account manager engagement, especially among winning agents / future partners Increasing Customer Service Center enrollment Protecting margin by influencing agents to over-deliver "target" mix of flow business
• Gather competitive intelligence and share with internal partners to build a better defensible position.
• Prospect and meet agency appointment targets.
• Provide Agent and CSR training as necessary.
• Adheres to Sales Best Practices.

WHAT YOU NEED TO APPLY :

KEY SKILLS & COMPETENCIES :

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

CAREER DEVELOPMENT :

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include :

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex / gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at : HRServices@hanover.com and include the link of the job posting in which you are interested.

Privacy Policy :

To view our privacy policy and online privacy statement, click here .

Applicants who are California residents : To see the types of information we may collect from applicants and employees and how we use it, please click here .

Compensation :

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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