Sr. Partner Operations Account Manager

Sr. Partner Pipeline Manager

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle from sale through installation and beyond so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

POSITION SUMMARY

Sunrun is seeking a dynamic and proactive individual to join our Affiliate Partner team as a Sr. Partner Pipeline Manager supporting our Strategic Partnerships. This pivotal role collaborates closely with Account Executives and Program Performance Managers to oversee and manage end-to-end pipeline activities and project development.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Collaborate with Account Executives and Program Performance Managers to oversee an entire pipeline portfolio, ensuring efficient project development and execution through operational guidance, problem solving and metric-based check-ins.
• Take ownership of relationships with operational leads, managers, and submission teams, providing support and guidance to ensure the smooth progression of day-to-day project activities and fulfillment.
• Serve as the primary owner and responsible party for ensuring the progression of projects from initial approval to system activation, ensuring customer satisfaction, and driving quality and speed in all deliverables.
• Lead the tactical execution of key partnership and program initiatives with assigned partners, ensuring alignment with strategic objectives and driving mutual success through effective collaboration.
• Act as the primary point of contact for ongoing platform onboarding needs, conducting training sessions, and handling escalations to ensure swift resolutions.
• Facilitate successful partnership launches during onboarding and oversee the activation of new Users, playing a crucial role in their successful integration into the platform.
• Execute a range of tasks aimed at supporting and empowering Affiliate Partners, enabling them to achieve revenue growth through successful project fulfillment, quality, speed and customer satisfaction.
• Interpret large data sets to determine our relative performance, strengths, weaknesses and areas for improvement.

REQUIREMENTS (EDUCATION, EXPERIENCE, CERTIFICATIONS, AND OTHER SKILLS)

PHYSICAL DEMANDS