Accounts Receivable Specialist - Collections (Work From Home in Boise)

Description

Work From Home positions available in the Boise, ID area!  If you have high energy, are metric driven and want to fill a key role with our Invoice to Cash (ITC) team, keep reading!  Central Garden & Pet is searching for someone like you who will ensure timely collection of monies owed to the company, collections of customer delinquent Accounts Receivable balances, and resolution of customer billing issues.  This is a unique opportunity to make a significant contribution to the strong cash flow of Central Garden & Pet and timely shipment of product to Central Garden & Pet’s customer base. Full time employees enjoy excellent benefits including medical, dental, vision, short-term and long-term disability, free life insurance, tuition reimbursement and more!

Key Responsibilities

• Works high volume customer collection calls and / or correspondence to collect delinquent customer balances on an assigned customer portfolio
• Collections of disputed / unauthorized customer deductions
• Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances.
• Work and continuously monitor the order release queue where customer orders stop for review
• Ensures monthly reporting to direct supervisor with full participation in monthly aging meetings to review the status of the past due balances and aging credits for all accounts within the assigned portfolio.
• Prepare final demand letters and / or work out payment plans for customers with delinquent balances as appropriate.  Coordinate the placement of accounts to 3rd party collection agencies on an as needed basis.
• Prepares customer account statements on a monthly basis.
• Processes AR transactions including offsets of debits and credits, offset on account payments against open invoices, etc.
• Performs other assigned tasks and duties necessary to support the ITC Department including supporting internal and external audit requests
• Maintain the integrity of the customers’ accounts and the reporting requirements of the company

Qualifications

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

Central Garden & Pet Company (NASDAQ : CENT) (NASDAQ : CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit  www.central.com  to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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