Overview
Mining Technology Support Specialist at CAMPBELL COMPANIES. Wheeler Technology provides state-of-the-art productivity, safety, equipment health, autonomy and ruggedized network solutions for mine and construction sites. The Support Specialist has a critical role and has responsibility spanning multiple functions. The Support Specialist must be a self-starter, highly organized, and can solve complex problems with limited supervision.
Role location : Salt Lake City, UT, with possible travel to additional customer sites in Wheelers territory as needed.
Responsibilities
- Role Based in Salt Lake City, UT. With possibility of travel to additional customer sites in Wheelers territory as needed
- Ensure internal workforce, tools, and equipment are compliant to internal, industry, and customer-site requirements; serve as the subject matter expert on how to achieve compliance and act as the owner for reporting tools
- Provide oversight to shelf stock quantities, to include reorder recommendations
- Maintain tool and vehicle inventory, including scheduling repairs / upgrades
- Calibrations, and procuring new / upgraded equipment as needed
- Engage in daily safety meetings
- Install, upgrade and maintain technology on the customer HME fleet
- Perform quality PMs on customer HME fleet
- Other duties as assigned
Knowledge, Skills, and Abilities
Self-starter and complex problem solver ability to deliver results with limited supervisionProficient in computer software systems including Microsoft Office 365 and ERP systemsAbility to interact with the customer dailyExcellent motivational skills and works well with a team but also able to work aloneEffective communication and interpersonal skills and dedication to customer satisfactionExcellent time management and organizational skills and the ability to multitask and prioritizeAbility to pay strong attention to detailAbility to interact effectively in multi-disciplined, multi-cultural team environments including working with customers in planning, operations, and maintenance of parts, service, sales, and support personnelEffective team participation skillsEducation and Experience
Minimum of 3 years of professional work experience or an associates degree. Mining experience preferredHigh school diploma is required; higher education is a benefitEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities. The contractor will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. 41 CFR 60-1.35(c).
Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Engineering and Information TechnologyIndustries : Machinery ManufacturingReferrals increase your chances of interviewing at CAMPBELL COMPANIES by 2x
#J-18808-Ljbffr