Job Title : Credit Specialist
Location : Hybrid – Westbrook, ME 04092
Requirements :
- Strong computer skills
- Excellent customer service skills
- High attention to detail
- Proficiency with Microsoft Office; Excel experience preferred
- SAP knowledge a plus
- Strong verbal and written communication skills
- Ability to multi-task, stay organized, and work in a fast-paced environment
- Experience in Accounts Receivable or Billing a plus
- Negotiation skills desirable
- Ability to work both independently and collaboratively
- Must meet physical requirements of extensive sitting, phone, and computer use
Responsibilities :
Contact customers regarding past-due bills via email, phone, and lettersPerform various financial data entry tasks including accounts payable, accounts receivable, customer data, and employee travel / credit card administrationVerify and process invoices, authorizations, and payment informationReview and input data accurately into financial systems and databasesCommunicate with internal departments, vendors, and customers to clarify or resolve issuesAudit, validate, and reconcile data for accuracy and policy complianceFacilitate collection activities and manage overdue receivablesAdminister corporate credit cards (issue, activate, suspend, or cancel as needed)Maintain and update centralized customer master data and account informationReview and enter customer agreements, contracts, and maintenance recordsSupport sales, marketing, and customer service teams to meet business objectivesIdentify and assist with process improvement initiativesTrain employees and provide support as neededHandle both inbound and outbound collection calls