Customer Service Coordinator

Job Description

Job Description

Benefits :

• Great Working Environment
• Growth and Career Advancement Opportunities
• Flexible Scheduling
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

Job Summary

We are seeking a Customer Service Coordinator to join our team at Home Appliance. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.

This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally, you are driven to provide the highest level of customer service and satisfaction and are able to effectively manage a variety of situations on a day-to-day basis.

This position requires travel to our local branches for team meetings, training, and other responsibilities. Please only apply if you can commit to regular travel to one of our locations in Northeast Ohio.

Responsibilities

Qualifications

Why us :

This is a remote position.