Director, Oncology Patient Support Operations

Director, Oncology Patient Support Operations

Corcept is leading the way in the research and development of cortisol modulators. To date, we have discovered more than 1,000 selective proprietary cortisol modulators.

In 2012, we received FDA approval of Korlym (mifepristone), the first approved treatment for hypercortisolism (Cushing's syndrome).

Today, our team and collaborators continue to unlock the possibilities of cortisol modulation as a way to treat serious diseases. With more than 30 ongoing studies across a wide range of disease areas, including endocrinology, oncology, metabolism, and neurology, we remain dedicated to advancing the possibilities of cortisol modulation.

What began as a ripple of scientific truth is now poised to unleash a sea change of discovery representing a fundamental shift in the way we understand and treat disease.

We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Director of Oncology Patient Support Operations.

The Director of Oncology Patient Support Operations will lead the design, build, and implementation of an industry-leading patient support program as part of the launch of Corcept's Oncology franchise. They will drive the strategic development and operational excellence of our Oncology patient services to ensure timely access to therapy and deliver a positive experience for patients and providers. This position will be responsible for patient services strategy, day-to-day operations, vendor performance, and will lead the Patient Services team. This position will work closely with other cross-functional teams to deliver solutions for patients aligned to strategic imperatives and will serve as a subject matter expert on hub and patient services within the organization.

The ideal candidate brings deep operational experience in Patient Support Services and Oncology, complemented by strong program development capabilities, cross-functional leadership, and a solutions-oriented mindset. They are strategic, creative, and agileequally comfortable setting vision and managing day-to-day operations in a dynamic, fast-paced, and growing environment.

Essential Responsibilities :

• Strategic Launch Leadership : Drive the strategy, design, and execution of patient services programs in support of the commercial launch of a new oncology therapy, ensuring alignment with overall brand and access objectives
• Patient Services Strategy : Develop comprehensive patient support services including hub services (benefits investigation, prior authorization, and appeals support), quick start / free trial programs, dose replacement programs, field reimbursement managers, Patient Assistance Program (PAP) and copay assistance program
• Operational Excellence & Readiness : Translate strategic goals into actionable business requirements, workflows, and performance KPIs to ensure seamless launch execution and long-term scalability of patient services
• Vendor Strategy & Oversight : Oversee strategic vendor partnerships to build, implement, and manage patient service programs. Ensure operational excellence through rigorous oversight of SOWs, SOPs, training materials, compliance standards, and patient-focused
• Performance Measurement & Reporting : Establish a robust framework for monitoring program effectiveness, patient engagement, and satisfaction. Deliver timely insights and reporting to senior leadership to inform strategic decision-making
• Budget management : Provide oversight of patient support services budget and forecast. Manage program operational and pass-through reimbursement costs. Provide regular reporting to senior leadership
• Cross-functional Collaboration : Serve as a strategic partner to Access Marketing, Brand, Data & Analytics, Legal, Compliance, Medical Affairs, IT, and other cross-functional teams to ensure alignment and integration of patient services within the overall launch strategy
• Compliance & Quality : Ensure all programs adhere to relevant regulatory and legal standards, including HIPAA
• Patient Advocacy & Stakeholder Leadership : Champion the voice of the patient internally and externally, embedding a patient-first mindset across the organization and throughout the therapy lifecycle

Preferred Skills, Qualifications and Technical Proficiencies :

Preferred Education and Experience :

The pay range that the Company reasonably expects to pay for this headquarters-based position is $191,100 $253,000. The pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.

Applicants must be currently authorized to work in the United States on a full-time basis.