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Strategy & Operations Manager

Strategy & Operations Manager

MotiveToledo, OH, US
17 hours ago
Job type
  • Full-time
Job description

Strategy & Operations Manager

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers from Fortune 500 enterprises to small businesses across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

About the Role

Strategy & Operations at Motive is a highly cross-functional group that is responsible for developing our go-to-market strategy, driving new product launches, and ensuring that we are hitting our growth targets for all our core businesses. Our Strategy & Operations team is maniacal about and energized by the challenge of getting our hands dirty in any problem across sales, marketing, and customer success, and finding ways to help us scale faster and more efficiently. We are a low-ego, highly-motivated group that collaborates with cross-functional stakeholders to drive alignment and execution. Examples of major challenges Strategic Operations faces are launching new channels and partnerships, experimenting with new sales motions, and using quantitative and qualitative analysis to advise sales leadership.

What You'll Do

  • Manage a team of highly effective data analysts and engineers to primarily support SMB, CMRL, and MM across their day to day actions. This includes book building, territory management, and internal tool development.
  • Reporting, Analytics & Insights : Develop and maintain dashboards and reports to track key rep performance metrics (e.g., activity levels, conversion rates, pipeline generation, SLA adherence). Analyze AE / SDR performance data to identify trends, insights, and areas for improvement; provide regular reports and recommendations to GTM leadership and Sales. Support forecasting and planning efforts.
  • Collaboration & Strategic Projects : Partner closely with account management to foster a stronger bond between pre and post sales. Lead and participate in cross-functional projects aimed at improving sales rep effectiveness and overall sales pipeline health.

What We're Looking For

  • 5-7+ years of experience in Sales Operations, with at least 3 years specifically supporting Sales
  • Proven track record of successfully managing sales operations projects and initiatives from conception to completion
  • Prepared to incorporate AI in day to day activities to produce best in class deliverables and process changes
  • Exceptional spreadsheet / data management skills, SQL proficiency preferred
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable insights and strategic recommendations.
  • Intellectual curiosity supported by exceptional analytical skill and work ethic
  • Advanced communication, presentation, and organization skills
  • Experience working on cross-functional projects with various stakeholders and a demonstrated expertise in managing such projects
  • Comfortable with ambiguous environments under tight and unpredictable timelines
  • Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

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