Tennessee Healthcare Customer Service Representative

A company is looking for a Healthcare Customer Service Representative working remotely.

Key Responsibilities

Recommend upgrades to health plans based on product and brand knowledge

Conduct research and make outbound calls to answer customer inquiries about health care benefits and eligibility

Assist members with online health account access and functionality

Required Qualifications

6 months or more of customer service experience

Integrity to follow HIPAA guidelines on maintaining patient privacy

High school diploma or equivalent

15 mbps)

Smartphone or device that runs iOS or Android for daily log-in