Data Admin

Data Administrator

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and Connecticut, with a state-of-the-art rail-served landfill located in Ohio. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. What makes our company culture unique is that we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family-style culture.

Essential Job Summary

The position of Data Administrator is an opportunity for the right individual to join a growing team. Reporting to the Data Admin Supervisor, the primary purpose of this position is to serve as the primary point of contact for our internal sales team, as well as to act as a liaison between other departments, including billing, operations, and sales. This role combines manual data entry with the growing use of automation tools and workflows, requiring adaptability and a willingness to learn new technologies as they are introduced. The right candidate will blend a sense of ownership with strong communication skills. The position is based on a 40-hour work week. The position will be hybrid, with four weekdays in our Teaneck, NJ office.

Essential Job Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Receive and process incoming requests from sales representatives
• Collaborate with the billing, customer service, and operations teams to manage customer and sales requests
• Enter and maintain accurate data for both new and existing customer accounts in a timely manner
• Support both manual and automated processes as the department continues to expand its automation initiatives
• Manage complex situations and respond promptly to service requests to meet customer and sales commitments
• Work quickly and efficiently in a fast-paced environment
• Process sales orders in an accurate and timely manner, and demonstrate excellent follow-through on assignments and inquiries
• Adapt to frequent changes in systems, processes, and work environment during business growth
• Additional duties as assigned

Requirements and Qualifications

1+ years of professional business experience (including college internships) Strong technical / computer skills, including MS Office products (Excel, Word, Outlook, Teams) Experience with Salesforce and / or Tower is a plus Ability to work across both manual and automated workflows; openness to learning and adopting new technology Excellent verbal and written communication skills Strong customer focus; ability to provide superior customer service to internal and external customers Ability to work comfortably and professionally in a dynamic and collaborative environment Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision, and strong attention to detail Ability to work a flexible schedule, including overtime, to meet business and workgroup needs Fluency in English required; bilingual Spanish or Mandarin is a plus Strict attention to detail and data accuracy

This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum USD $23.00 / Hr. Salary Range Maximum USD $26.00 / Hr.