Assistant Department Manager
H-E-B needs energetic and motivated partners willing to work hard and have fun while providing superior customer service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As an H-E-B Assistant Department Manager, you'll help manage your department's daily operations, and you'll get to know our customers, and treat them to excellent service. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. 'Partner-owned' means our most important resources people drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company. Do you have a : heart for people... commitment to work hard to make sure your customers and partners come first? head for business... the know-how to combine first-class customer service and merchandising / selling? passion for results... ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks?
We are looking for :
- School of Retail Management (SORM) training - leadership / management skills
What is the work?
Assists Department Manager with preparing work schedules, conducting performance appraisals, and interviewing job applicantsProvides work direction and feedback to partners under direction of Department ManagerAssists Department Manager with ordering product, taking inventory and completing post-inventory paperwork, and monitoring department budget and payrollPerforms routine inspections / audits to ensure compliance with productivity, quality, and sanitation standardsFrequently receives, stocks, and merchandises product for departmentAssists customers with inquiries or selection of productsMaintains the highest levels of customer service through personal example, SOP compliance, and accountabilityEnsures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation are metPerforms representative and specialist duties oftenWhat is your background?
Minimum age 18 (mandatory)Successful completion of Phases I and II of School of Retail Management (internal partners)Completion of any remaining technical and leadership courses (within one year of being placed as an ADM)Completion of qualifications to assume a Department Manager position (within one year of placement as an Assistant Department Manager)Do you have what it takes to be a fit as an Assistant Dept Manager at H-E-B?
Strong interpersonal skillsStrong verbal / written communication skillsFinancial and mathematical operations skillsLeadership / management skillsComputer skills, including MS Office and H-E-B systemsStrong attention to detailTeam-orientedFunction in a fast-paced, retail environment that requires detailed work and precisionWork extended hours and / or rotating schedulesReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.