Logistics Operation Planning Manager (EM7003)

Position Summary :

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its business with Business Process Outsourcing. To learn more about Samsung SDS Logistics, please visit www.CelloLogistics.com

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM / logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

The Logistic Operation Planning Manager will be responsible for overseeing all logistics operations at the customer’s plant in Dalton, GA, covering the entire process including customer service, material procurement, transportation management, and finished goods shipment. The role also involves identifying and implementing improvements to enhance logistics efficiency and optimize the overall supply chain.

To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com / en / logistics / logistics.html

Responsibilities :

Manage Customer Communication

• Serve as the primary point of contact for customer inquiries related to logistics.
• Respond promptly to customer issues or complaints and coordinate with internal teams to resolve them.
• Ensure clear documentation and communication flow between the customer and internal operations team.

Develop Material Procurement and Inbound Logistics Plans

Oversee Transportation Operations

Manage Finished Goods Shipments and External Logistics Collaboration

Supervise On-Site Logistics Operations

Drive Logistics Process Improvements

Monitor and Report Key Logistics KPIs

Support Logistics Consulting for Customer

Requirements

Preferred Skills :

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees :

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.