Field Reimbursement Senior Manager North East - Philadelphia PA

Field Reimbursement Senior Manager North East - Philadelphia PA

At Amgen, our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Field Reimbursement Manager, Senior Manager North East

What you will do : Let's do this. Let's change the world. The FRM Sr Manager is responsible for executing the reimbursement strategy to ensure optimal access to products in our bone health division within Patient Access and Reimbursement (PAR). This role involves leading and managing a Field Reimbursement Manager (FRM) team to achieve established goals, meet regional metrics / service level requirements, and ensure compliance with all goals in a fiscally responsible manner. The FRM Sr Manager will participate in strategic meetings at various levels and lead their team to success.

Lead and manage a team of Field Reimbursement Managers to meet goals and objectives through compliant behavior

Develop and implement regional and national strategies to support product access within targeted accounts

Conduct regular evaluations, coaching, and direction of local business plans and presentations

Hire, motivate, and retain high-performing individuals

Collaborate with leadership to define and establish appropriate behaviors and actions for high levels of client satisfaction

Provide mentoring and consultative services to FRM, including technical expertise, quarterly business reviews, and managing strategic and tactical projects

Ensure FRM compliance with established business rules through field visits and virtual meetings

Develop and document workflows and procedures and ensure FRM are informed of all process developments and issue resolutions

Coordinate and assist with training

Gather feedback from trainees and trainers to continually improve the training program

Support the FRM Trainer as secondary point of contact

Working Conditions : General office demands Remote, Work from Home

Must be able to travel up to 50%

Must have a valid driver's license with a clean driving record

Possible long periods of sitting and / or keyboard work

What we expect of you : We are all different, yet we all use our unique contributions to serve patients. The field reimbursement manager we seek is a leader with these qualifications.

Basic Qualifications :

Doctorate degree AND 2 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support OR Master's degree AND 4 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support OR Bachelor's degree AND 6 years of public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and / or leadership experience leading teams, projects, programs, or directing the allocation or resources.

Preferred Qualifications :

Bachelor's degree in business, healthcare, or a related field

Minimum five years of experience as a manager / first-line leader or demonstrated leadership and ability to motivate, coach, lead, and execute strategy

Minimum two years of experience in public or private third-party access arena or pharmaceutical industry in sales, managed care, or clinical support with Buy and Bill products

Strong understanding and experience in the Access & Reimbursement environment

Proven strategic planning and analytical experience

Strong written and oral communication skills

Proven presentation and facilitation skills

Organizational skills and project management experience, including the ability to manage multiple projects

Experience engaging with multiple stakeholders to deliver results for multiple priorities

Strong computer literacy, including Word, Excel, and PowerPoint, and the ability to conduct web-based meetings

Experience in the healthcare industry, including insurance verification, claim adjudication, physician's offices or clinics, pharmacies, and / or pharmaceutical manufacturers

Strong customer service experience

Previous experience in launching new specialty pharmaceutical / biologics products or indications

Knowledge of Managed Care, Government, Federal payer sectors, and Integrated Delivery Network / Integrated Health Systems

Experience defining training goals and objectives with key internal clients

Experience with specialty products (preferably specialty injectables) acquired through Specialty Pharmacy

Advanced knowledge of medical insurance terminology and the ability to analyze and interpret regulations and legislation

What you can expect of us : As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities that may include :

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models, including remote and hybrid work arrangements, where possible