General Manager

Job Description

As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You’ll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team, back-office services, recruiting, training, equipment, marketing, and more, you’ll have the tools to succeed, but the branch’s performance is ultimately yours to lead.

Our customers expect the same Landscape Workshop experience - “ Quality Service – Dedicated Professionals – Proactive Management” from every branch. As GM, you ensure that promise is kept.

Key Responsibilities :

Leadership & Culture

• Build and sustain a performance-driven, safety-first culture.
• Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.

Operational Excellence

Financial & Sales Performance

Customer Satisfaction & Retention

Team Development

Continuous Recruitment

Qualifications :

Experience : Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.

Sales & Service : Proven success managing customer relationships and driving revenue.

Technical Skills : Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.

Financial Acumen : Experience interpreting financial statements and using metrics to guide decisions.

Education : Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience / certifications may substitute).

Communication : Strong written and verbal communication skills in English.

Leadership Mindset : Commitment to developing people both professionally and personally.

Why Landscape Workshop?

We invest in our leaders by providing comprehensive support : recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You’ll have the freedom to run your branch like an entrepreneur—with the backing of a strong, growing company.