Assistant Branch Manager-Bilingual

Job Description

Job Description

Fluency in Mandarin and Cantonese is a must!

Welcome to Enterprise Bank & Trust! Founded with a passion for entrepreneurship and community, we are dedicated to helping businesses—from cozy coffee shops to large construction firms—thrive. With a presence across Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada, and Texas, we are a growing force committed to supporting our communities.

We believe in extending our community commitment to our associates. Enjoy annual paid volunteer time off, charitable-matching opportunities, and a workplace recognized as a Best Bank to Work For by American Banker for multiple years. Join us on our mission to guide individuals toward a lifetime of financial success, while enjoying a career filled with growth opportunities and the satisfaction of making a difference.

Together, there’s no stopping you!

Job Title : Assistant Branch Manager Job Description :

Summary :

As the Assistant Branch Manager, you will oversee the daily operations of the branch, ensuring adherence to bank policies and procedures. You will lead and inspire branch personnel, including tellers and financial services representatives, fostering an environment of engagement and development.

Essential Duties and Responsibilities :

• Supervise daily operations of new account desks and teller / service areas.
• Coach associates, create schedules, and address service breakdowns.
• Collaborate with the Branch Manager to ensure exceptional customer service.
• Monitor branch staff performance related to cross-selling and referral goals.
• Ensure compliance with all company policies and procedures.
• Handle customer concerns and escalate issues to the Branch Manager as needed.
• Assist in recruiting and training branch staff.
• Complete new accounts and teller activities as required.
• Take on special projects and miscellaneous duties as assigned.
• Conduct quarterly assessments to ensure compliance with audit guidelines and security standards.
• Willingness to travel up to 10% to support other local branches.

Qualifications :

Supervisory Responsibilities :

Education and Experience :

Computer and Software Skills :

Certificates, Licenses, and Registrations :

Compensation :

Salary Range : $25.25 - $31.57 per hour, based on relevant experience, skills, and competencies.

Equal Opportunity Statement :

Enterprise Bank & Trust is committed to creating an inclusive workforce. We ensure equal opportunity for all applicants, regardless of age, race, color, religion, sex, national origin, sexual orientation, gender identity, or disability. All employment offers are contingent upon successful completion of drug and background checks.

Join us in making a positive impact in our communities while building a rewarding career!