Product Specialist - BMW of Towson

Product Specialist

The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide "world class" customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.

Day-to-Day Responsibilities

• Welcoming customers and listening to their needs
• Using a consultative selling process to match the best vehicle to the Customer needs
• Creating a great vehicle delivery experience for the Customer
• Following up with Customers to ensure satisfaction
• Prospecting through referrals and other creative approaches
• Setting and achieving targeted sales goals
• Gaining superior product knowledge to effectively help Customers
• Transitioning Customers to the Service Department to support their ownership experience
• Providing an exceptional customer experience to drive loyalty

Success Metrics

Requirements

Career Opportunities

Our Associates have many choices for career growth and development after success in a Product Specialist role. Opportunities may include :

Exciting Benefits and Perks Await You :

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.