Backup Administrator with Avamar / / Plano TX- (5 Days onsite & 24x7 Rotational)

Position : Backup Administrator with Avamar

Location : Plano TX- (5 Days onsite & 24x7 Rotational)

Shift : Rotational (Shift 1 (8 AM 5 PM), Shift 2 (4 PM 1 AM), Shift 3 (12 AM 9 AM)) also on weekend based upon Roaster

Duties and Responsibilities :

• Support a variety of backup configurations and platforms
• Perform routine systems maintenance, upgrades, capacity planning, and administration
• Responsible for development, documentation, and standardizing preventative maintenance routines to ensure system availability and performance standards on production systems
• Investigate and troubleshoot incidents and provide resolution within defined service level agreements (SLAs)
• Communicate effectively with various entities, including client technical and non-technical resources
• Schedule and enable backup based on standardized procedures detailed in the Operational Run Book and to meet customer agreed upon standards.
• Proactively monitor and report performance utilization of backup technologies
• Handling major issues (P1 / P2) and working on backup environmental errors with the vendor
• Configuration, layout, and performance tuning of backup infrastructure
• Provide analysis of Environment and Best Practice knowledge transfer
• Perform necessary backup infrastructure maintenance in accordance with customer's change management policies.
• Ensure that the backup technologies are updated with current, stable, and compliant architecture that meets enterprise standards
• Participate in Root Cause Analysis reviews when applicable
• Active participation in Disaster Recovery planning and exercises when required
• Perform on-call activities as needed for the environment and technologies

Skills and Qualifications :

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