Assistant Operations Manager

Assistant Operations Manager

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Now Hiring! Assistant Operations Manager

Benefits Include :

Excellent career growth opportunities through on-the-job training and development programs.

401(k) with employer matching.

Mental health and life resources.

Medical, dental, prescription and vision plans.

Get paid on-demand.

Base pay or uncapped commission.

Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

The Assistant Operations Manager contributes to Mattress Firm's success by assisting in the efficient day-to-day operations of multiple functions within their assigned distribution center, supervising members of the distribution center team, and contributing to meeting organizational financial objectives. This position ensures the team follows standardized operational processes in accordance with safety policies and procedures, and that the distribution center provides world class service to internal and external customers. The Assistant Operations Manager may also be involved in onboarding new team members.

Essential Responsibilities

• Assist in the efficient day-to-day operations of the distribution center.
• Contribute to meeting overall financial objectives of the distribution center compared to budget.
• Create and foster an environment of trust, open two-way communication, and cohesive team effort.
• Ensure alignment with strategic vision and communicate organizational mission and values to the team.
• Communicate with team members through regular and frequent meetings.
• Hold one-on-one meetings with direct reports at least twice a month.
• Ensure adherence to operational processes, policies, and procedures.
• Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
• Identify opportunities and drive continuous improvement initiatives in the distribution center.
• Facilitate resolution of customer service issues.
• Verify driver payroll for accuracy.
• Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
• Ensure use of proper safety equipment and maintain a safe working environment by ensuring adherence to all safety policies and procedures.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy.

Non-Essential Responsibilities

Education

Professional Experience

Skills List

Competencies

Knowledge

Licenses and Certifications

Physical Demands

Warehouse Environment

Pay Range : $55,000 Annually

Now don't fall asleep out there the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.