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UX Researcher (USA Remote) Job at Turnitin, LLC in Atlanta

UX Researcher (USA Remote) Job at Turnitin, LLC in Atlanta

MediabistroAtlanta, GA, United States
7 days ago
Job type
  • Full-time
  • Remote
Job description

Overview

Turnitin is a pioneer in education technology with roots in academic integrity, delivering flexible assessment solutions to higher education institutions, high schools, and graduate programs. With the broadest and deepest applications of AI for education, Turnitin is building innovative new products for the next decade of education. We are seeking an experienced researcher to help us increase our velocity to deliver knowledge, products, and capabilities to help educational institutions empower student outcomes with academic integrity. As a UX Researcher, you will be responsible for planning and executing end-to-end research projects. You will collaborate closely with product and engineering partners as well as the cross-functional UX team.

To succeed in this role, you must have a solid foundation in research practices and can tie insights to tangible business results. You thrive in a highly ambiguous, fast-paced environment. Our environment requires discernment in research approaches, understanding when to prioritize speed for timely insights and when to apply thorough rigor to ensure depth and accuracy.

Responsibilities

  • Independently spearhead both small-scale and mid-sized research projects
  • Collaborate with cross-functional teams to clarify and define research objectives
  • Equip designers, product managers, and other stakeholders with insights into user needs
  • Contribute to streamlining and enhancing the operational efficiency of the research team
  • Identify and employ the optimal channels for disseminating research findings
  • Plan and actively engage in participatory workshops
  • Champion and advocate for best practices in UX research across the organization
  • Present and communicate research insights to key decision-makers and stakeholders
  • Continuously seek feedback on research endeavors and actively provide feedback to peers

Qualifications

  • Bachelor’s degree in psychology, human-computer interaction (HCI), statistics, social science, or equivalent professional experience
  • Knowledge and skills equivalent to 2–7 years of industry experience in UX research or related fields (e.g., market research, behavioral science, applied statistics)
  • Proven experience in designing, implementing, and analyzing quantitative research studies (e.g., large-scale surveys, product usage analysis, experimental designs, segmentation studies)
  • Strong statistical analysis skills with the ability to apply the right methods (e.g., regression, factor analysis, significance testing, clustering) to generate robust insights
  • Ability to independently manage end-to-end research projects, from scoping and data collection through to synthesis and communication of results
  • Experience integrating quantitative findings with qualitative insights to provide a holistic view of user needs and behaviors
  • Demonstrated ability to transform data-driven insights into actionable recommendations that directly influence product decisions
  • Proven expertise in collaborating with cross-functional product and engineering teams
  • A strong research portfolio that demonstrates multiple methods and approaches to research along with the tangible outcomes and impact of the work
  • Prior experience conducting research specifically within the education sector
  • Experience researching AI-related topics
  • Outstanding interpersonal skills, with a knack for building relationships and influencing cross-functional teams
  • Proven track record of collaborating effectively in a diverse team environment
  • Curiosity - Has a growth mindset and leads with questions vs. assumptions. Unleashes creativity and possibility by actively seeking new experiences, information, and knowledge; embraces challenge, takes risks, learns fast and welcomes change.
  • Articulate Communication - Possesses an outstanding aptitude for both written and verbal communication, with an innate ability to present ideas clearly and persuasively.
  • Accountability - Holds oneself responsible for required actions, and ensures that team members / colleagues / peers also own responsibility for their designated tasks while meeting collective team and company goals. All in service of creating a high performing environment.
  • Collaboration & Influencing - Effectively communicates and cooperates with peers, partners, leaders & customers to achieve outcomes. Builds relationships and fosters an environment wherein people can naturally work together for the good of the company and our customers.
  • Resourcefulness - Possesses a mindset of abundance and redefines what’s possible; creates and advances ways of achieving results in new or difficult situations either by appropriating additional resources, or by doing more with less.
  • Additional Information

    The expected annual base salary range for this position is : $83,400 / year to $139,000 / year . This position is bonus eligible / commission-based.

    As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to : experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

    Total Rewards @ Turnitin Turnitin maintains a Total Rewards package that is competitive within the local job market. This includes generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for life’s challenges. Turnitin emphasizes a remote-centric culture that supports well-being.

    Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

    Our Values underpin everything we do.

  • Customer Centric - Put educators and learners at the center of everything we do to ensure integrity and improve learning outcomes.
  • Passion for Learning - We seek teammates who are constantly learning and growing and foster a workplace that enables this.
  • Integrity - Integrity shapes our products, how we treat each other, and how we work with customers and vendors.
  • Action & Ownership - We bias toward action and empower teammates to make decisions.
  • One Team - We break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity, thinking globally and acting locally to maximise impact.
  • Remote First Culture
  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement
  • Access to Modern Health (mental health platform)
  • Retirement Plan with match / contribution
  • varies by country
  • Equal Opportunity Statement Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    Ux Researcher • Atlanta, GA, United States

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