9-1-1 Dispatcher

911 Dispatcher

The Harrison County Sheriff's Office is seeking qualified candidates for the position of 911 Dispatcher. This role is critical in ensuring the safety and well-being of Harrison County residents by receiving emergency and non-emergency calls, dispatching appropriate emergency services, and maintaining communication with field units. Dispatchers serve as the vital link between the public and emergency response personnel.

Essential Duties and Responsibilities :

• Receive and process emergency and non-emergency calls for service.
• Dispatch law enforcement, fire, EMS, other emergency services using radio, telephone, computer systems.
• Maintain accurate records of calls, unit status, and incident details.
• Prioritize emergency calls and allocate resources accordingly.
• Provide pre-arrival instructions when necessary (e.g., CPR guidance).
• Operate and monitor multiple communication systems including CAD.
• Maintain situational awareness of field units and incidents.
• Communicate effectively with the public, emergency responders, and other agencies.
• Testify in court proceedings as required.
• Report suspicious, prank, or fraudulent calls to supervisors.

Minimum Qualifications :

Preferred Qualifications :

Benefits :