Talent.com
HYBRID Member Service Representative

HYBRID Member Service Representative

TEKsystemsWinchester, VA, US
10 hours ago
Job type
  • Full-time
Job description

Job Description

TEKsystems is currently searching for career-driven candidates interested in a Member

Services Representative opportunity with a Fortune 100 Financial Institution in the Winchester, VA area!

Job Description :

To respond to inquiries and requests from members and other individuals within a 24 / 7 high volume, schedule-driven and structured contact center operation. Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service. Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and / or other accounts. Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Experience

Success profile : Call center, administrative, secretary / receptionist, baking / mortgage, professional environment or high volume retail environment.

Skills

customer service, data entry, inbound and outbound calls, call center

Top Skills Details

customer service, data entry, inbound and outbound calls, call center

Responsibilities

  • Ensure account and member security by identifying red flags and safeguarding member assets and account information.
  • Route members to the appropriate departments.
  • Open new accounts and educate members or potential members on products and services that best meet their needs.
  • Provide peace of mind to and empathize with members who have experienced fraud or unauthorized transactions on their debit or credit cards.
  • Educate members on self-service options related to unauthorized debit and credit card transactions
  • Listen and look for red flags to prevent fraudulent transactions and identity theft.
  • Research debit and credit card authorizations and perform debit or credit card maintenance
  • Submit and provide status of debit or credit card dispute or fraud claims

Hours

5 days a week, 40 hours, Multiple Shifts Available between 1 : 00pm and 12 : 30am EST - MUST be open to any and all shifts!

If interested, please apply with updated resume and complete the application questions. Completing questions and answering them

honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests

#eastpriority2025

Pay and Benefits

The pay range for this position is $19.50 - $19.50 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • Workplace Type

    This is a hybrid position in Winchester,VA.

    Application Deadline

    This position is anticipated to close on Oct 27, 2025.

    h4>

    About TEKsystems : \n\n

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    \n\nAbout TEKsystems and TEKsystems Global Services \n\n

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    \n\n

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Member Service Representative • Winchester, VA, US

    Related jobs
    • Promoted
    Customer Services Specialist

    Customer Services Specialist

    Loudoun County GovernmentLeesburg, VA, United States
    Full-time
    Loudoun County Government has been named one of Forbes' 2025 Best Large Employers!.We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public servi...Show moreLast updated: 18 days ago
    • Promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensPurcellville, VA, US
    Full-time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative

    Call Center Representative

    TEKsystemsWinchester, Virginia, United States
    Full-time +1
    Consumer Loan 11 / 10 • •100% Onsite until released to hybrid schedule : Nesting 12 / 11- 12 / 24 •.Training hours : 9 : 00am - 5 : 30pm. Normal shifts available after training : •Sun - Fri OR Mon - Sat FLEX : • 11 : ...Show moreLast updated: 2 days ago
    • Promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExHagerstown, MD, US
    Full-time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...Show moreLast updated: 17 days ago
    • Promoted
    Client Service Representative (Middleburg, Part-Time 30H / Week)

    Client Service Representative (Middleburg, Part-Time 30H / Week)

    Atlantic Union BankMiddleburg, VA, United States
    Part-time
    The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales / service solutions, as well as handle teller transactions.The Client Services R...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Rep I- 610573

    Customer Service Rep I- 610573

    Axelon Services CorporationHagerstown, MD, US
    Temporary
    Hagerstown, MD (Hybrid, onsite 2 days per week, 3 days work from home).Month Contract - Temp To Perm .Hagerstown, MD; required to be onsite 2x per week. .During training, the shift will be 8-4 : 30 ES...Show moreLast updated: 9 days ago
    • Promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalLeesburg, VA, US
    Full-time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeRanson, WV, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Customer Service Specialist

    Retail Customer Service Specialist

    Dick's Sporting GoodsHagerstown, MD, US
    Full-time
    Job Opportunity At Dick's Sporting Goods.At DICK'S Sporting Goods, we believe in how positively sports can change lives.On our team, everyone plays a critical role in creating confidence and excite...Show moreLast updated: 30+ days ago
    • Promoted
    Hybrid Member Service Representative

    Hybrid Member Service Representative

    TEKsystemsWinchester, VA, US
    Full-time
    Start Your Career Helping People Every Day.We’re looking for friendly, reliable individuals to join our team as.Member Support Representatives. If you enjoy helping others and want to build va...Show moreLast updated: 30+ days ago
    • Promoted
    Team Coordinator-Co-Responder

    Team Coordinator-Co-Responder

    Loudoun County GovernmentLeesburg, VA, United States
    Full-time
    Loudoun County Government has been named one of Forbes' 2025 Best Large Employers!.We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public servi...Show moreLast updated: 30+ days ago
    • Promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysMiddleburg, VA, US
    Full-time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    CrunchWinchester, VA, US
    Full-time
    Job Opportunity at Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it...Show moreLast updated: 30+ days ago
    • Promoted
    Entry Level Call Center Specialist

    Entry Level Call Center Specialist

    TEKsystemsMartinsburg, West Virginia, United States
    Full-time +1
    Consumer Loan 11 / 10 • •100% Onsite in Winchester, VA until released to hybrid schedule : Nesting 12 / 11- 12 / 24 •.Training hours : 9 : 00am - 5 : 30pm. Normal shifts available after training : •Sun - Fri OR Mo...Show moreLast updated: 2 days ago
    • Promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensLeesburg, VA, US
    Full-time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...Show moreLast updated: 30+ days ago
    • Promoted
    SERVICE ADVISOR

    SERVICE ADVISOR

    AutoNationLeesburg, VA, US
    Full-time
    As a Service Advisor, you'll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowle...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessWinchester, VA, US
    Full-time
    Job Opportunity at Crunch Fitness.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarBerryville, VA, US
    Full-time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...Show moreLast updated: 30+ days ago