Custom Account Representative
In this role you will handle customer service and process orders for custom outerwear, gloves, socks and shoes.
Responsibilities :
- Assist customers / sales reps with entering / adjusting orders and informing them of order status and product availability
- Ensure accurate logo details, application fees, terms and discounts on all orders
- Coordinate logo thread colors to garments, maintain logo detail history and manage database entries
- Monitor progress of artwork orders and obtain necessary approval through communication with customer / sales reps
- Coordinate rush requests with other departments to meet order deadlines
Requirements :
High School Diploma or equivalent required, AS or BS degree preferred2-3 years customer servicePrior experience with embroidered products or apparel preferredThose with Golf Experience is a plus!!