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Customer Service Representative

Customer Service Representative

Denver StaffingDenver, CO, US
1 day ago
Job type
  • Full-time
Job description

Customer Service Representative

Transdev in Denver, CO, is hiring a Customer Service Representative to act as a liaison for our customers, providers, and clients. We seek friendly, customer service-oriented people dedicated to providing quality customer service. Transdev is proud to offer :

Non-CBA Position :

  • Competitive compensation package of $18.50-23.00
  • Benefits include :
  • Vacation : up to two (2) weeks
  • Sick days : up to 48 hours / 6 days
  • Holidays : 8 paid holidays. Paid based on work schedule.
  • Other standard benefits include a 401(k) retirement plan, medical, dental, and vision insurance, life insurance, short-term disability, and voluntary long-term disability. Benefits may vary depending on location policy.

Key Responsibilities :

  • Respond to customer inquiries and concerns with timely responses and accurate information or redirect to a supervisor.
  • Comprehensive understanding of policies and procedures.
  • Meet or exceed established performance requirements.
  • Document trip authorizations and details, including transportation type, pickup times, appointment times, and addresses.
  • Other duties as required.
  • Qualifications :

  • High School Diploma, GED or equivalent.
  • Computer literate.
  • Excellent customer service skills.
  • Ability to operate standard telephone system.
  • Subject to drug testing, 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
  • Application Deadline : 10 / 31 / 2025or until the position is filled.

    Physical Requirements :

  • The essential functions of this position require the ability to :
  • Sit for extended periods (up to 68 hours per day)
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.
  • HR.TalentAcquisition@transdev.com
  • Drug-free workplace : Transdev maintains a drug-free workplace. Applicants must :

  • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
  • Successfully pass a pre-employment drug screen.
  • About Transdev :

    Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev the mobility company empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video.

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

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