Customer Service Representative

Customer Service Representative

We are looking for a Customer Service Representative to join the team at our Hauling site in Shreveport, LA. The schedule is Monday - Friday 7 : 30 a.m.-4 : 00 p.m. Pay Range : $18-19 / hr., weekly pay. Benefits, 401k match $1 per $1, vacation, and year-round work.

Job Responsibilities :

• Work closely with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service.
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
• Answer incoming calls and assist with billing related questions or account support.
• Manage collections through phone calls, email campaigns.

Requirements :

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.