Store Associate
In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.
What You'll Do
- Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
- Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
- Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
- Complete and maintain required training for chemical, equipment, and maintenance
- Routinely complete basic equipment maintenance following company guidelines
- Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
- Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
- Engage customers by greeting them and offering assistance with products and services
All associate roles at Kohl's are responsible for :
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive cultureExercising good judgment and discernment when making decisions; taking appropriate partners as neededDemonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issuesMeeting or exceeding individual goals (e.g., productivity, credit, loyalty)Accomplishing multiple tasks within established timeframesFollowing company policies, procedures, standards and guidelinesMaintaining adherence to company safety policies for the safety of all associates and customersReceiving, understanding and proactively responding to direction from supervisors / managers and other company personnelOther responsibilities as assignedWhat Skills You Have
Required : Excellent customer service skills and ability to multi-task with strong attention to detailRequired : Verbal / written communication and interpersonal skillsRequired : No retail experience requiredRequired : Must be 18 years of age or olderRequired : Flexible availability, including days, nights, weekends, and holidaysPreferred : Client facing retail or service industry experienceEssential Functions
Ability to perform the accountabilities listed in the "What You'll Do" Section.Ability to satisfactorily complete company training programs.Ability to comply with dress code requirements.Basic math and reading skills, legible handwriting, and basic computer operation.Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.Ability to wear personal protective equipmentAbility to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.Perform work in accordance with the Physical Requirements section.Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.Ability to stand / walk for the duration of a scheduled shift.Ability to visually verify information and locate and inspect merchandise.Ability to comply with health and safety standards.Pay Range : $17.45 - $22.70
Kohl's offers a variety of benefits to associates depending on full-time / part-time status and work hours, including : WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).