ag customer service & salesStillwater Milling • CLAREMORE, OK, US

ag customer service & sales

Stillwater Milling • CLAREMORE, OK, US

3 days ago

Job type

Full-time

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Job description

Answer incoming calls, emails, and inquiries from farmers, ranchers, feed dealers, and other customers regarding product availability, pricing, and orders

Process customer orders for various feed products including livestock feed, poultry feed, specialty mixes, and nutritional supplements

Provide product information and recommendations based on customer needs, animal types, and feeding programs

Schedule and coordinate feed deliveries with the warehouse and logistics team

Handle customer complaints and resolve issues related to orders, deliveries, product quality, or billing

Maintain accurate records of customer interactions, orders, and special requests in the database or order management system

Communicate with production and inventory teams about product availability and backorders

Generate quotes and invoices for customers

Coordinate with sales representatives regarding customer accounts and special pricing arrangements

Provide information about feed formulations, ingredients, and nutritional specifications when requested

Process returns or exchanges according to company policy

Monitor delivery schedules and proactively communicate any delays to affected customers

Assist walk-in customers at the facility counter with product selection and purchases

Maintain knowledge of seasonal demands and help manage customer expectations during peak times Provide information about fertilizer formulations, ingredients, and nutritional specifications when requested Qualifications- -Bachelors degree in agribusiness preferred but not required, 3 plus years of agriculture experience is required. - must be available to work Saturdays Powered by JazzHR

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Sales Customer Service • CLAREMORE, OK, US

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