Contact Center Representative
Wisconsin StaffingAntigo, WI, US17 hours ago
Job type
- Full-time
Job descriptionA high school diploma or equivalent. Bilingual fluency preferred, but not required. Experience working in a service or sales related capacity. Strong written and verbal communication skills and ability to work with a wide variety of people on a daily basis. Ability to be organized, efficient, and accurate in a fast-paced work environment. Proficient with Microsoft Office and Windows Software programs.
Job Opportunity : Virtual Specialist
CoVantage is seeking a full-time Virtual Specialist to work onsite at our Antigo, De Pere, or Wausau branch. Become a Virtual Specialist and deliver an outstanding experience to our members seeking service by phone call and online channels. In this role, youll assist with deposit services, consumer loans, virtual services, and more! Join us in a fast-paced and rewarding environment that is dedicated to our members!
Job Duties :
- Field phone calls, voicemails, e-mails, and online messages.
- Assist online, mobile, and phone banking users with passwords, bill pay, deposits, and more.
- Deliver exceptional service while building strong member relationships.
- Refer members to other credit union products and services when appropriate.
- Provide efficient and professional service to members.
- Maintain member confidentiality.
Other Experience and Qualifications :
Application Instructions :
Apply online : www.covantagecu.org / careers
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Contact Center Representative • Antigo, WI, US
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