Customer Service Representative

Overview

Position also known as : Visual Communications Specialist, Inside Sales

FASTSIGNS is a custom graphics company providing solutions from simple (storefront business hours, banners, posters, etc.) to complex (exterior illuminated letters, food truck wraps, etc.), functional (ADA signage, building directories, ) to fabulous (wall and window murals, dimensional logos, trade show displays, ) and beyond. And it all starts with our Customer Services team.

Our CSRs work with clients to understand their goals or the problem theyre trying to resolve, then develop a customized solution to meet their needs. The CSR coordinates with the graphics, production, and installation teams to assure the design will communicate effectively, the appropriate material / fabrication is determined, and the finished product is properly installed.

Our customers are as diverse as the range of solutions we provide virtually every business in every industry needs and uses signs and graphics to communicate both internally and with the public. They have a message and were here to develop a customized solutions to convey that message.

FASTSIGNS is a well-known and respected global brand. Every day is unique and presents exciting opportunities with new ways to use your talent and grow your skills. Let us know when youre ready to bring your energy, attention to detail, and problem-solving skills to our team.

This is a full-time position, hours are 9-5 : 30 Monday through Friday.

Compensation : $18-$25 / hr based on experience

Responsibilities

• Work with clients to understand their goals or the problem theyre trying to resolve and develop a customized solution to meet their needs.
• Coordinate with the graphics, production, and installation teams to assure the design communicates effectively, determine appropriate materials / fabrication, and ensure proper installation.
• Collaborate with internal teams to support diverse customer needs across various industries.

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