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Front Desk Administrator
Front Desk AdministratorPennsylvania Staffing • Canonsburg, PA, US
Front Desk Administrator

Front Desk Administrator

Pennsylvania Staffing • Canonsburg, PA, US
1 day ago
Job type
  • Full-time
Job description

Medical Front Desk Administrator

We are seeking a professional and personable Medical Front Desk Administrator to join a healthcare practice in Bethel Park, PA (15102). This individual will provide essential administrative support to ensure the smooth operation of patient services. The primary responsibilities include greeting patients, managing intake forms, processing insurance information, and maintaining a welcoming environment.

Key Responsibilities :

  • Greet and check-in patients in a friendly and professional manner upon arrival.
  • Assist patients with intake forms, ensuring all required information is complete and accurate.
  • Verify and gather insurance details, including eligibility and coverage, to streamline the billing process.
  • Schedule patient appointments and maintain calendars for healthcare providers.
  • Answer phone calls and respond to inquiries about the practice or appointment scheduling.
  • Maintain the reception area, keeping it clean, organized, and welcoming.
  • Collaborate with the healthcare and billing teams to address any patient concerns regarding insurance and payments.
  • Handle confidential patient information in compliance with HIPAA regulations.

Requirements :

  • Must be available for 8am-5pm, 10am-6pm shifts and some Saturdays.
  • Professional demeanor and excellent verbal communication skills.
  • Previous experience in a medical front desk or reception role is preferred.
  • Familiarity with medical insurance and billing procedures.
  • Proficient in using office and scheduling software (e.g., Microsoft Office, healthcare practice management software).
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Knowledge of HIPAA compliance and patient confidentiality standard.
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    Front Desk Administrator • Canonsburg, PA, US