IT Support Technician (Field Dispatch - Tier 1)

Job Description

Job Description

About Us

3C Technology Solutions is a fast-growing IT services provider, helping businesses across Ohio with innovative technology solutions. Founded in 2009, we have expanded to over 45 employees supporting 500+ clients statewide. Our team thrives in a culture built on trust, integrity, and commitment to excellence.

Why Join Us?

• 4-Day, 36-Hour Work Week - Enjoy better work-life balance
• Hybrid Work Environment - Split time between home, office, and client sites
• Competitive Benefits Package - Medical, Dental, Vision coverage
• 401(k) with Profit Sharing - Invest in your future
• Career Growth - Training, certifications, and promotion opportunities

A pre-employment substance screening and a clean driving record are required.

Job Overview

As an IT Support Technician (Tier 1 Field Dispatch) , you will be the frontline technical expert for our clients, providing onsite support for workstations, servers, networks, and software. You'll diagnose, troubleshoot, and resolve technical issues while ensuring top-tier customer service. This is an excellent opportunity for an IT professional looking to expand their hands-on experience in a fast-paced, client-facing role.

Key Responsibilities

What We're Looking For

Preferred Experience (Not Required, but a Plus!)

3C Technology Solutions is committed to providing a safe and secure work environment for all employees, clients, and stakeholders. As part of our hiring process, all final candidates must successfully pass a background check and drug screening prior to employment.

By applying for this position, you acknowledge and agree to these pre-employment screening requirements.

3C Technology Solutions is an Equal Opportunity Employer and complies with all applicable laws regarding background and drug screening procedures.