Sr. CRM Developer

Requires a Master's degree in Computer Science and 3 years of experience in the job offered or 3 years of experience in the Related Occupation. Experience can be pre or post degree.

RELATED OCCUPATION :

Assistant Director, Technology Services or any other job title performing the following job duties :

• Serving as primary technical liaison to external vendors (Slate, SPARK451, Common Application, etc.) as well as offices throughout university (UIS, UWS, Enrollment Services departments, etc.).
• Overseeing and implementing Admission software / technology to ensure accuracy. Serving as primary technical liaison to Student Information Systems and University Information Systems. Responsible for testing of systems and updates prior to migration to Production environment
• Researching, identifying, evaluating, and recommending new technological solutions that best support the strategic enrollment goals of the University and advances the operational needs for University Admissions
• Utilizing PL / SQL to develop, analyze and maintain Banner configurations, workflow chains, and Population Selections (Popsels); possesses an understanding of relevant SQL tools including SQL Developer to analyze and test solutions.
• Overseeing communication campaigns within Student Relationship Management systems to ensure proactive outreach to students at all stages of the enrollment funnel including responsibility for designing, building, testing, and maintaining all BRM campaigns as well as portals for prospective and admitted students. Measurement, analysis and reporting of results are also expected.
• Using Cognos, ODS, EDW and Microsoft Applications (including Excel, Access, etc.) to develop, analyze, and review reports to fulfill federal, state, and compliance and reporting requirements
• Coordinating the creation and / or updating of content on admission websites, web forms and social media including, but is not limited to, online application forms, prospect collection, event registration, and surveys. Working closely with the Office of University Web Services (UWS) to create reports that measure online activity (Google analytics) as well as evaluate the web presence.
• Assisting with the admissions operations including participation at admission / recruitment events (open house, admitted student day, virtual information sessions, etc.).
• Training office staff with updates to existing systems or new systems.
• Maintaining and updating student records in Banner.
• Representing Admissions in university-wide meetings and / or committees as assigned by the Executive Director of University Admissions. Salary $108,285 / year. Apply online at under Posting Number 4910.