Job Description
Job Description
SUMMARY : Responsible for performing production duties (picking, packing, and shipping) and assisting management to ensure that orders are processed in an efficient, organized, and timely manner. Expected to understand all aspects of the physical fulfillment of orders. Required to assist in order processing and printing of shipment labels, depending on order volume.
DUTIES AND RESPONSIBILITIES :
- Adheres to and exemplifies behaviors aligned with company core values :
We Work with Passion & Purpose (Ho’ohana)
We Choose to Do What is Right (Pono)We Work Together (Laulima)We Care (Mālama)We Take Ownership & Responsibility (Kuleana)Fosters a sense of teamwork and collaboration by supporting an employee culture that is aligned with HCC values and operating principles. Ensures all employees are treated consistently, fairly, ethically, and respectfullyConsistently follows departmental directions and adheres to all product specifications, food safety and qualityFollows standard operating procedures to ensure that production requirements and standards are consistently metFulfills (picks, packs, and ships) all orders accurately and in a timely mannerAdheres to all Good Manufacturing Practices (GMP’s)Practice safe work practices throughout the duration of daily operationsEfficiently assembles orders while following quality standardsRotates among duties within the order fulfillment area including, picking, packing, shipping label printing, ice gel / shipping supplies replenishment, “makes” production, and pallet buildingMaintains workstation in a clean and organized conditionMoves product using the WMS System and assist in conducting cycle countsExamines and verifies products across multiple stages of the fulfillment line to ensure correct item, counts and labelsSafely conducts pre / post-operational daily tasks including ordering finished products, completing daily order and inventory logs, and replenishing shipping suppliesAssists in order processing using various computer shipping programs :Organize and separate customer packing slips / invoices based on fulfillment processes (products, box type, and gel ice / no gel ice orders)
Perform quality control of orders to ensure errors are corrected before reaching fulfillment production
Distribute master pick lists and packing slips to designated fulfillment production areas
Consistently demonstrates a sense of urgencyCommunicates suggestions, ideas, and solutions to management to improve current operationsCross trains with other department members for maximum flexibilityPerforms all other Order Fulfillment related tasks as assignedPerform other duties as assigned including housekeeping of common areasEDUCATION / EXPERIENCE :
High school diploma or equivalentSKILLS :
Represent the company brand image and share aloha to all customers, business partners, and co- workers at all levels throughout the companyStrong work ethic and the ability to prioritize taskStrong attention to detail with the ability to multitask in a fast-paced work environmentStrong communication and teamwork skillsCustomer service oriented with a positive attitudeAble to read and understand various documents, forms, and reportsBasic arithmetic and computer skillsPHYSICAL DEMANDS :
Able to stand / walk for up to 8-10 hoursFrequent lifting, pushing, pulling, grasping, bending, and stooping, and squatting and repetitive motionsAble to work flexible hours and overtime as required, including nights, weekends, holidays and extended hoursContinuously lift and / or move up to 25 lbs.