Financial Aid Counselor I

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.

Job Summary

The Financial Aid Counselor I will provide basic guidance to students and their families regarding the financial aid application process, reviewing financial aid applications, determining eligibility for various aid programs, and awarding financial aid packages while adhering to federal and institutional regulations, usually with a focus on assisting students with less complex financial situations or serving as an entry-level position within a financial aid office.

Responsibilities

Student advising :

• Explaining the financial aid application process, including the FAFSA, to students and parents.
• Assessing student eligibility for various financial aid programs like grants, loans, and work-study.
• Reviewing financial aid applications and supporting documents to verify accuracy.
• Calculating and awarding financial aid packages based on student need and eligibility.

Data entry and record keeping :

Compliance and regulations :

Communication and outreach :

Required Qualifications

Bachelor's degree, preferably with course work in higher education, finance, or Business discipline.

2 years' Professional Financial Aid experience or relevant work experience in a higher educational environment.

Experience with online student information systems and personal computers.

Knowledge of Banner, COD, and NSLDS.

Demonstrate ability to provide presentations to small and large groups.

Preferred Qualifications

Customer service experience in higher education.

Proposed Salary

Salary range is from $29,569 to $42,000

Knowledge, Skills, & Abilities

Demonstrate mathematical agility.

Ability to maintain strictest confidentiality.

Ability to produce financial reports and understand data.

Knowledge of financial aid policies.

Knowledge of Microsoft Office Suite.

Knowledge of Banner, COD, and NSLDS.

Strong interpersonal skills.

Excellent organizational skills.

Skilled in customer service.

Skilled in verbal and written communication.

Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .

Institutional Values

Excellence

We achieve outcomes of the highest quality, hold ourselves accountable to the highest standard and are committed to continuous improvement in University programs and services.

Respect

We are directed by tenets of ethics, treating other with courteous regard, and being civil in our interactions.

Community

We strive to build community and value a good mindset.

Teamwork

We seek partnerships within the University and community. We practice a supportive spirit that results in the implementation of plans, actions and shared results.

Learning

We cultivate a practice of global pedagogues in a learning environment.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have :

Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action / Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.