Assistant Store Manager - Warehouse Coordinator
The Assistant Manager - Warehouse Coordinator will support the Thrift Store Manager / Assistant Thrift Store Manager by coordinating all functions of the warehouse operations of the store with responsibilities to lead the warehouse team of Clerks-Sorters to efficiently accept and process donations from the community as well as purchased Target Salvage pallets. The Warehouse Coordinator will also work with the Envoy In-Charge and Store Manager to meet "Rag Sales" clothing bundles quotas as planned for in the unit budget. The Warehouse Coordinator will lead the warehouse team to ensure maximum productivity in keeping the store shelves stocked. The Warehouse Coordinator will schedule Target truck pick-ups, bulk clothing truck pick-ups, and forklift operations. In short, this Assistant Manager's main function is to Coordinate all "back of store" operations (as opposed to the counterpart Assistant Store Manager who's main function is to support the Store Manager with "front of store" - Sales Floors and Cashiers supervision).
Duties and Responsibilities
- Supervise and Inspire Clerk-Sorters to ensure maximum productivity in processing raw donations from warehouse to sales floor.
- Prioritize donations, tasks, etc. to ensure products get out of warehouse and onto sales floor ASAP.
- Implement the Store Manager's vision and directives effectively and efficiently.
- Cultivate donors into lifelong supporters of The Salvation Army by training receiving crews to accept donations with thanks and appreciation.
- In the absence of the Store Manager and / or Assistant Store Manager, provide leadership to the entire store staff.
- Main Duty #1 : Donations
- Accept and process community donations efficiently.
- Organize donations and assign clerk-sorters to process as quickly as possible out of the warehouse onto the sales floor.
- Train staff in positive donor appreciation strategies as they interact with donors.
- Determine optimum donation days and hours and communicate this with the store manager.
- Develop a consistent and logical system for donations that becomes the procedure for all staff to follow.
- Main Duty #2 : Target
- Communicate with Billings Target store to pick up Target Salvage pallets (5-6 pallets) when ready.
- Schedule the box truck with the store manager.
- Assign a driver (in the absence of a paid or volunteer driver, this position becomes the driver)
- Pick up and unload the Target Salvage pallets within 2 days of pickup.
- Process quickly onto the sales floor.
- Main Duty #3 : Rags
- Supervise and are responsible to make 1,000 lb. bundles of clothing for bulk sale (clothing not for sale on the sales floor) as quickly as possible and storing the same until 33 bundles are ready.
- Notify Store Manager and Envoy In-Charge when 30 bundles are made so a pickup can be scheduled.
- All bundles need to be weighed and clearly marked with Bundle Identification and Weight for purposes of invoicing.
- Keep a spreadsheet of all bundles, date made, weight, date invoiced, and date picked up.
- Main Duty #4 : Run an efficient and safe warehouse and yard operation keeping all clean and clutter free.
Education / Experience, Skills, Qualities, Requirements
Education / Experience
High School Diploma or equivalentPreferred experience in warehouse operations and / or retail skillsSkills
Motivational LeadershipAbility to Multi-Task and Organize (Time Management)Ability to operate a forklift (must become certified within one month of hire) safelyAbility to make and meet goals and deadlinesQualities
Self-Starter and Proactive (sees what needs to be done and does it without waiting to be told).Honesty, confidentiality, good communication, problem-solving, delegation, attention to detailSupportive of The Salvation Army's missionAble to reflect and model the high standards of our organizationRequirements
DrivingThe employee must be 21 years old at minimum (for insurance provision) and possess a valid in-state driver's licenseAn MVR will be processed every year in accordance with The Salvation Army's policiesBackground CheckContinued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policiesPhysicalAbility to maneuver, to remain in a stationary position, to grasp, push, pull, and reach overhead, to lift 25 pounds, to access and produce information from the computer, to operate telephone, to understand written informationHigh School or Equivalent (required)
Licenses & Certifications
Driver's License (required)
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities