Client Service Specialist- Itasca, IL (HQ)

Overview

Join to apply for the Client Service Specialist- Itasca, IL (HQ) role at KEYENCE CORPORATION

This range is provided by KEYENCE CORPORATION. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$59,000.00 / yr - $62,000.00 / yr

This position is located at our Headquarters in Itasca, IL. Working hours are 9AM – 6PM

KEYENCE is a global technology company adding value to customers in all aspects of manufacturing, research, and design. Our strict promote from within policy puts pressure on our organization to continue developing new managers so we can expand our business and provide lucrative careers for our employees. We hire talented individuals who push themselves and our organization to get to the next level.

Responsibilities and Duties

• Process purchase orders, price quotations, order statuses, and returns for customers via phone and ticket-based queue system.
• Proactive communication via phone and email with customers and product specialists to enable a seamless order process.
• Follow up on existing customer and product specialist's requests through completion.
• Assisting in identifying and remedying customer inquiries efficiently and accurately.
• Receive and route calls to the appropriate product specialist or group.
• Adhere to established workflows and guidelines while identifying areas for improvement.
• Ability to report inefficiencies designed to provide customers with best-in-class service.

Requirements and Qualifications

Why work for KEYENCE?

At KEYENCE, we never settle. We aim to change the status quo for society and for the world, one product at a time. We are a global leader in industrial automation with the ability to add value to customers in all aspects of manufacturing, research, and design. Our strict promote from within policy puts pressure on our organization to continue developing new managers so we can expand our business and provide lucrative careers for our employees. We hire talented individuals who push themselves and our organization to get to the next level.

KEYENCE is an at-will, Equal Opportunity Employer.

Seniority level

Employment type

Job function

J-18808-Ljbffr