Job Description
Job Description
Essential Duties and Responsibilities :
Front Desk Management
- Greet and welcome visitors with a positive and friendly attitude.
- Manage the reception area, ensuring it is tidy, organized, and presentable at all times.
- Answer and direct incoming phone calls in a courteous and professional manner.
- Assist visitors with sign-in procedures and notify staff of their arrival.
Administrative Support
Handle incoming and outgoing mail, packages, and deliveries.Manage the scheduling of conference rooms and meeting spaces.Assist with the coordination of office events, meetings, and appointments.Maintain office supplies inventory and place orders when necessary.Prepare and distribute internal communications, such as memos, emails, and newsletters.Client and Customer Service
Maintain a basic understanding of ZO Skin Health products and services and direct them to the appropriate level of assistance within the ZO Skin Health sales and customer service org.Coordinate with the customer service team and director any client concerns or issues to that team.Record Keeping and Data EntryMaintain accurate visitor logs and records.Assist with data entry tasks as requested.Handle filing, scanning, and organizing documents as required.Support to Other Departments
Provide administrative support to various departments as needed, such as preparing documents, reports, or presentations.Assist with meeting room management and ensure each meeting room is clean and ready for meetings.Assist the HR team with internal communications and memorandums.Assist with special internal events hosted by the HR team.Order meals as requested and ensure they are set up appropriately.Replenish food / drinks in fridge when necessary.Work Environment : The work environment is indoors in a professional office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical hallways, break rooms and computer rooms.
Work Hours : The position is 5 days a week, 8 hours a day, in a mainly an in-office setting. Time of initial start may vary with work hours, typically 9am-6pm. Work hours and shifts are subject to change depending on operating business conditions and needs.
Physical and Mental Demands : Active work involves exerting up to 10 of force occasionally and / or greater than a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Knows and follows proper office-safety protocols. Use the ability to multitask and monitor multiple projects and needs of internal and external customers. Constant use of computer and peripherals.
Supervisory Responsibilities : None