Operations Manager

Job Description

Job Description

Operations Manager

Location : Dallas, TX

Type : Full-Time (MondayFriday)

Pay : $75,000$95,000 base + performance bonuses

About Us

We are proud to have been a trusted name in Dallas since the 1950s. As a family-owned locksmith and security hardware company, we take pride in combining old-school craftsmanship with modern tools and technology. Were growing fast and were looking for a hands-on Operations Manager whos ready to lead our next chapter.

Why Youll Love This Role

This is your opportunity to move from doing the work to running the operation. Youll lead a skilled team, refine systems, and make an immediate impact on efficiency, customer experience, and growth.

What Youll Do

• Lead daily operations Oversee scheduling, dispatching, and support for field technicians while keeping the shop running smoothly.
• Drive results Track job progress, ensure quick response times, and keep customer satisfaction high.
• Streamline communication Connect the dots between field, shop, and office teams to keep every job on schedule.
• Manage inventory Maintain well-stocked vehicles and shop supplies.
• Develop people Train, mentor, and motivate your team to reach their full potential.
• Improve systems Identify opportunities to raise the bar in efficiency, service quality, and customer experience.

What You Bring

Compensation & Benefits

Career Growth

We are modernizing and expanding throughout Dallas. This position is designed for growth the right candidate can advance into a General Manager role as we scale.