Executive Casino Host

Job Description

Job Description

The Executive Casino Host, under general supervision of the Player Development Manager, builds loyalty and increases revenue by developing and effectively maintaining relationships with VIP guests through personal contact on the casino floor, special events, telephone, and written communication.

Duties / Responsibilities

• Contacts selected players by telephone and other means to inform them of special events with goal of incenting a future visit and subsequent gaming revenue.
• Highly knowledgeable of credit procedures, and encourages the use of credit..
• Assist Player Development Manager in planning casino entertainment events
• Makes decisions regarding valuable complimentary rewards based on a consideration of recorded play, earned points, camp availability and customer profitability.
• Represent the casino at on and off property events in the capacity of a player Development Host.
• Enhance growth of gaming revenues by developing internal player identified by the Player
• Development Manager
• Assist the Player Development Manager with business development programs to increase guest visits.
• Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.
• Assist with special events, slots and table games departmental promotions, and operation and booking of gaming tournaments.
• Achieve department and individual performance goal and duties in a timely manner
• Maintain knowledge of and compliance with all tribal ordinances, regulations, and systems of
• Internal Controls.
• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Regular attendance is an essential function of this job. Including nights, weekend, and holidays.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Education / Qualifications

Certificates, licenses and registration

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following :

Soboba Casino Resort Team Member Recognition including, but not limited to :