- Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, Healthcare preferred.
- Administration or equivalent with 5 years of combined experience in supervision and operations management or the equivalent required.
- Previous experience in Continuous Process Improvement and Project Management is essential
- Demonstrated leadership and change management experience.
- Excellent organizational skills and ability to manage multiple projects desired.
- Exceptional verbal and written communication skills with strong interpersonal skills desired.
- Demonstrated knowledge of a variety of software products such as Microsoft Office applications including
Excel, Access, PowerPoint, Word, Visio, etc. required.
- Healthcare industry or medical device manufacturing experience preferred.
- Working knowledge of PC based statistical analysis software preferred.
- CSR Manager Certification preferred.
- POSITION PHYSICAL REQUIREMENTS
Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
Physical Activity : Physical :
Ability to stand and ambulate at least 7 hours of an 8 hour shift.
- Frequent lifting, stretching, and reaching. Excellent visual acuity necessary.
- With correction (glasses or contacts) 20 / 30.
- Auditory senses intact
- With or without correction
- Upper Extremity :
Use of Upper Extremity - 67% to 100%
- Push / Pull / Lift / Carry :
Initial push up to a maximum of 55 lbs - 34% to 66%
- Initial pull up to a maximum of 42 lbs - 34% to 66%
- Sustained push up to a maximum of 25 lbs - 34% to 66%
- Sustained pull up to a maximum of 18 lbs - 34% to 66%
- Lift up to a maximum of 35 lbs - 1% to 33%
- Carry up to a maximum of 35 lbs - 1% to 33%
- PART TWO : FUNCTIONAL RESPONSIBILITY
Position Objective
The Manager of Sterile Processing is responsible for planning, managing, and evaluating the daily operations of Sterile Processing Department and all facets of sterile instrument processing and associated functions in an efficient manner and are compliant with manufacturer recommendations, professional standards, internal policies / standards / procedures and applicable regulatory requirements. Work is strongly focused on identifying / ensuring customer / patient satisfaction through timely and effective infection control processes, sterility assurance and product availability and an incumbent are accountable for keeping potential risk for infection at a minimum by monitoring all phases of reprocessing devices and reusable equipment.
- Performance Expectation
Act in a manner to promote optimal service management.
- Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed.
- Oversees daily operation, scheduling, and performance of all CSR staff to meet the needs of the immediate department. Provides effective communication of policies and procedures to assigned personnel.
- Participates in development of supply, processing and distribution, goals and objectives. Recommends new programs or procedures to effect improvements in services. Maintains current knowledge of licensing and accreditation body requirements and provide for compliance as authorized.
- Audits compliance with decontamination, cleaning, sterilizing, and related practices of instrumentation, and patient care equipment as required.
- Ensures the department is in compliance with OSHA regulations.
- Serves on assigned Hospital committees and ensure compliance with committee standards and any applicable local, federal, or state law regulations.
- Interprets departmental goals, objectives and policies to personnel. Initiates and develops policies, systems, and procedures - implement as authorized and ensure compliance.
- Interviews, selects, and provides for orientation, training and scheduling of assigned personnel. Develops work performance standards, evaluates performance, and recommends appropriate personnel actions such as promotion, transfer, pay increase, termination, etc.
- Responsible for efficient and effective utilization of assigned space and layout and cleanliness of workstations and storage areas. Develops best work methods and provide for safe work conditions.
- Investigates complaints regarding SPD or services rendered, resolve complaints, or recommends resolution to Director of Perioperative Services.
- Provides for timely service and repair of all movable patient care equipment and SPD equipment including sterilizers, decontamination and cart washers.
- Maintains current knowledge of developments through journals, workshops, seminars, participation in association activities, and current regulatory requirements. Performs related technical, administrative, and supervisory duties as required.
- Develop and monitor operating and capital budgets in all areas of responsibility; prepare monthly budget variance reports for Director which examine budgeted versus actual expenditures.
- Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Coaches' colleagues on cultural diversity and addresses workplace horizontal violence and impairment. Demonstrates accountability to self and others for safe work hours, time management and healthy lifestyles.
- In conjunction with the Purchasing Department, develop and monitor all Surgical Central Processing equipment buying / renting issues.
- Independently run the department on off-shifts and weekends or in the absence of the director.
- Ensure all clinical personnel have breaks consistent with labor laws.
- Shows adaptability and alertness.
- Capable of good judgment.
- Able to coordinate activities and apply learned principles.
- Shows ability to coordinate ideas and follow directions.
- Cooperative with co-workers. Mental stamina to withstand stress.
- Performs other duties as assigned.
Min : $38.83
Max : 54.41
- Area of Interest : Management / Executive;
- Work Status : M-F;
- Employment Type : Full Time;
- Job ID : 5688
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.