Job Description
Job Description
About us
VILLA ROMA RESORT AND CONFERENCE CENTER
In the Catskill Mountains
Experience a hotel stay like no other at Villa Roma Resort & Conference Center located in the Catskill Mountains. Whether you’re planning your family vacation, a family reunion, youth outing, wedding, bus tour, conference, corporate event, meeting, religious retreat, golf outing, day trip, or a ski trip, our accommodating staff will make your stay a memorable one.
https : / / villaroma.com /
Open Position
Villa Roma Resort & Conference Center is seeking a Barista
POSITION SUMMARY
Villa Roma Resort & Conference Center seeks a skilled and customer-focused Barista to join our Food & Beverage team. The successful candidate will be responsible for preparing high-quality coffee beverages, light food items, and providing exceptional guest service that aligns with our commitment to creating memorable experiences for our resort guests and conference attendees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Coffee and Beverage Preparation
- Prepare and serve espresso-based beverages including cappuccinos, lattes, macchiatos, and specialty coffee drinks
- Operate espresso machines, grinders, and other coffee equipment safely and efficiently
- Maintain knowledge of coffee origins, brewing methods, and flavor profiles
- Prepare tea, hot chocolate, and other non-coffee beverages
- Ensure consistent quality and presentation of all beverages served
Food Preparation and Service
Prepare light food items including pastries, sandwiches, salads, and grab-and-go itemsFollow food safety and sanitation guidelines in accordance with health department regulationsMaintain proper food storage and rotation proceduresAssist with inventory management of food and beverage suppliesEnsure fresh and appealing display of food itemsCustomer Service Excellence
Greet each guest with a warm welcome in accordance with Villa Roma's Six Points of Service ExcellenceTake orders accurately and efficiently using point-of-sale systemsProvide knowledgeable recommendations about menu items and beveragesHandle guest complaints or concerns professionally and escalate when appropriateProcess cash, credit card, and room charge transactions accuratelyOperational Support
Maintain cleanliness and organization of work areas, equipment, and seating areasPerform opening and closing duties as assignedRestock supplies and notify management of inventory needsFollow all Villa Roma policies and proceduresParticipate in team meetings and training sessions as requiredQUALIFICATIONS AND REQUIREMENTS
Required Qualifications
High school diploma or equivalentPrevious barista or coffee shop experience preferredBasic food handling knowledge and willingness to obtain food safety certificationStrong customer service skills with a positive, professional attitudeAbility to work in a fast-paced environment while maintaining quality standardsExcellent communication skills and ability to work effectively as part of a teamFlexibility to work various shifts including weekends and holidaysPreferred Qualifications
Experience with espresso machine operation and latte artPrevious experience in hospitality or resort environmentFood service or restaurant experienceKnowledge of specialty coffee and tea varietiesBilingual skills (English / Spanish) preferred but not requiredPHYSICAL DEMANDS AND WORK ENVIRONMENT
Ability to stand for extended periods (up to 8 hours)Ability to lift and carry up to 25 poundsManual dexterity required for operating equipment and handling small itemsAbility to work in varying temperatures and humidity levelsExposure to hot liquids and equipmentFast-paced environment with multiple tasks and prioritiesBENEFITS AND COMPENSATION
Starting hourly wage : $15.50 - $18.00 (based on experience)Health insurance available after 75-day waiting period401(k) retirement planPaid time off in accordance with company policyEmployee discounts on resort amenitiesTraining and professional development opportunitiesCOMPANY CULTURE AND VALUES
Villa Roma Resort & Conference Center is committed to providing exceptional guest experiences through teamwork, professionalism, and genuine care. We foster an environment of respect, integrity, and continuous learning. All team members are expected to embody our core values and contribute to a positive workplace culture.
APPLICATION INSTRUCTIONS
Interested candidates should submit :
Completed employment applicationResumeTwo professional referencesVilla Roma Resort & Conference Center is an Equal Opportunity Employer committed to workplace diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
This job description is not intended to be all-inclusive and employee will also perform other reasonably related business duties as assigned. Villa Roma Resort & Conference Center reserves the right to revise or change job duties as the need arises.