Assistant Store Manager (Houston Salon)

Description:

The Assistant Store Manager will play a key role in supporting daily operations, ensuring outstanding customer service, and leading a team of dedicated professionals. Reporting directly to the Store Manager, this role focuses on achieving sales targets, maintaining operational excellence, and contributing to a positive and inspiring team culture.

• $24/hr base wage
• Monday- Friday 9:00am- 6pm, must be available to work weekends if needed

Key Responsibilities:

Leadership & Team Management:

• Support the Store Manager in recruiting, training, and developing a high-performing team.
• Act as the leader on duty in the Store Manager’s absence, ensuring smooth daily operations.
• Motivate and inspire team members to meet and exceed sales goals and customer service standards.
• Provide coaching and constructive feedback to enhance team performance.

Sales & Customer Experience:

• Collaborate with the Store Manager to implement strategies to achieve sales targets.
• Deliver exceptional customer service and serve as a product expert, particularly in Bellami hair extensions and styling services.
• Assist with in-store events and promotions to drive customer engagement.
• Resolve customer inquiries and complaints promptly and professionally.

Operational Excellence:

• Oversee daily operational tasks, including inventory management, merchandising, and store cleanliness.
• Ensure compliance with company policies, procedures, and brand standards.
• Monitor and analyze store performance metrics, identifying opportunities for improvement.
• Assist with scheduling to optimize coverage and labor efficiency.

Requirements:

• 1+ years of experience in a retail or beauty environment
• 2+ years of assistant manager experience (preferred)
• Passion for the beauty industry, particularly hair extensions and styling services.
• Strong leadership skills with the ability to motivate and guide a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven ability to achieve sales goals and deliver exceptional customer experiences.
• Flexibility to work evenings, weekends, and holidays as required.