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Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

David Perkins - State Farm AgentScottsboro, AL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

ROLE DESCRIPTION :

As a customer service manager with David Perkins State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Oversee the customer service and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Create great customer experiences with our agency

    • QUALIFICATIONS :

  • Ability to multitask and be detail oriented
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.
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    Customer State Agent • Scottsboro, AL, US

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