Talent.com
Store Protection Specialist

Store Protection Specialist

Ross StoresSan Bernardino, CA, US
30+ days ago
Job type
  • Full-time
Job description

Ross Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality, and inclusion, and our community

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions

Maintaining Safe & Secure Environment :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :

  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft; Fraud :

  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :

  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities

    None

    Disclaimer

    This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $17.00 - $17.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

    Create a job alert for this search

    Store Protection Specialist • San Bernardino, CA, US

    Related jobs
    • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail)Lake Elsinore, CA, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show moreLast updated: 30+ days ago
    • Promoted
    Store Protection Specialist

    Store Protection Specialist

    Ross StoresHesperia, CA, US
    Full-time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
    • Promoted
    Store Support

    Store Support

    Home Depot (Retail)Tustin, CA, US
    Full-time
    Associates in Store Support positions are responsible for a variety of non-sales functions.This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the...Show moreLast updated: 30+ days ago
    • Promoted
    Store Assistant, Full Time

    Store Assistant, Full Time

    Circle KPerris, CA, US
    Full-time
    We want you to join our team as an Assistant Manager.If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management look no further.As an assistan...Show moreLast updated: 24 days ago
    • Promoted
    (USA) Area Manager Asset Protection - All DC / FC

    (USA) Area Manager Asset Protection - All DC / FC

    WalmartColton, CA, US
    Full-time
    Data and Digital Literacy : Possesses knowledge of data collection modes, techniques, and tools, data analytics.To be able to carry out the following responsibilities : articulates the levers that in...Show moreLast updated: 4 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Columbia SportswearIrvine, CA, US
    Full-time
    NEW STORE OPENING OCTOBER 2025 • • •.Total Rewards : Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA / HSA options, Dental, Vision, and Well-being plans, 401(k) partici...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Associate - Inland Center

    Asset Protection Associate - Inland Center

    JCPenneySan Bernardino, CA, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness Programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    Border Patrol Agent (Entry Level) – Up to $30,000 Hiring Bonus

    United States Customs and Border ProtectionWrightwood, CA, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 20 days ago
    • Promoted
    Full-Time Store Associate

    Full-Time Store Associate

    ALDILake Elsinore, CA, US
    Full-time
    As a Store Associate, you'll be responsible for merchandising and stocking product, cashiering, and cleaning to keep the store looking its best. You'll enhance the customer shopping experience by wo...Show moreLast updated: 30+ days ago
    • Promoted
    Store Associate

    Store Associate

    CVS HealthBig Bear Lake, CA, US
    Full-time +1
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Sales Associate (Store 3687)

    Seasonal Sales Associate (Store 3687)

    GameStopLake Elsinore, CA, US
    Full-time +1
    Collier Ave Ste 1L Lake Elsinore, CA 92530.At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading glo...Show moreLast updated: 28 days ago
    • Promoted
    Loss Prevention Officer

    Loss Prevention Officer

    Tilly'sIrvine, CA, US
    Full-time
    We are a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary b...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Sales Associate (Store 5594)

    Seasonal Sales Associate (Store 5594)

    GameStopHemet, CA, US
    Full-time +1
    S Sanderson Ave Hemet, CA 92543.At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retaile...Show moreLast updated: 28 days ago
    • Promoted
    Seasonal Sales Associate (Store 2661)

    Seasonal Sales Associate (Store 2661)

    GameStopRialto, CA, US
    Full-time +1
    W Baseline St #B Rialto, CA 92376.At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers.As a leading global retai...Show moreLast updated: 28 days ago
    • Promoted
    Asset Protection Associate - Moreno Valley Mall

    Asset Protection Associate - Moreno Valley Mall

    JCPenneyMoreno Valley, CA, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    In-Store Free Sample Associate

    In-Store Free Sample Associate

    CDS (Club Demonstration Services)Moreno Valley, CA, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions...Show moreLast updated: 30+ days ago
    • Promoted
    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    Entry-Level Border Patrol Agent – $30,000 Sign-On Bonus

    United States Customs and Border ProtectionWrightwood, CA, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 20 days ago
    • Promoted
    Loss Prevention Manager

    Loss Prevention Manager

    Custom GoodsFontana, CA, US
    Full-time
    The Loss Prevention Manager is responsible for developing and implementing strategies to minimize the risk of theft, fraud, and other security breaches within the organization.This role involves ov...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Partner

    Asset Protection Partner

    Inside LvmhMission Viejo, CA, United States
    Full-time
    Sephora’s assets and support a safe, inclusive environment for clients and employees.Working with store leaders and the District Asset Protection Manager, you'll help implement safety and shrink st...Show moreLast updated: 4 days ago
    • Promoted
    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    Border Patrol Agent – Law Enforcement Career, $30,000 Recruitment Incentive

    United States Customs and Border ProtectionPinon Hills, CA, United States
    Full-time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...Show moreLast updated: 20 days ago