Talent.com
Robotics Specialist
Robotics SpecialistECHO USA • Lake Zurich, IL, US
No longer accepting applications
Robotics Specialist

Robotics Specialist

ECHO USA • Lake Zurich, IL, US
16 days ago
Job type
  • Full-time
Job description

Overview

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand.

ECHO Robotics is seeking a Product Knowledge Specialist to join our rapidly expanding robotics division. This exciting opportunity involves becoming an expert in a diverse range of products, including 3 robotic mowers, 1 robotic ball picker, and GNSS RTK navigation equipment. The role focuses on troubleshooting, education, and customer support. This is a full-time position offering potential hybrid work arrangements, with up to 20% domestic and 5% international travel.

The salary range for this position is $50,000 - $65,000 based on experience and qualifications.

This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility.

ECHO's benefits include :

  • 11 paid holidays
  • Extremely affordable medical, dental, and vision insurance
  • PTO
  • 5% 401k match
  • Tuition reimbursement
  • Annual performance bonus

Responsibilities

  • Master the installation, usage, and troubleshooting of all products.
  • Train with design engineers, application engineers, sales managers, and service technicians for a well-rounded understanding.
  • Provide technical assistance through phone, email, and chat for all robotics products.
  • Serve as the main communication hub for customers, redirect issues as needed, and maintain a ticketing system to track resolutions.
  • Create and manage training materials, including PowerPoint presentations, online modules, and videos.
  • Lead in-person training for dealers, end users, and internal teams.
  • Maintain the CRM for tickets and service knowledge base.
  • Manage social media accounts, ensuring consistent engagement with users.
  • Write newsletters, bulletins, and marketing materials to support the dealer, distributor, and user network.
  • Develop content to educate users and promote product features.
  • Monitor product performance, identify trends in failures, and relay insights to the engineering team.
  • Visit customer sites to collect feedback and objective test data.
  • Develop internal tools to enhance operations through automation, analysis, or improved workflows.
  • Tackle miscellaneous tasks as they arise, contributing to overall organizational success.
  • Job Experience / Skills

  • Advanced proficiency in Microsoft Office Suite, written / verbal communication, and educational content creation.
  • Familiarity with HubSpot or other CRM tools.
  • Strong understanding of electrical and mechanical systems.
  • Willingness to learn and adapt to product changes including mechanical and software.
  • Education

    Associate's degree or higher in engineering / technical disciplines or equivalent experience.

    Travel

    20% domestic and 5% international travel.

    Equal Opportunity Employment

    We are an equal opportunity employer. We welcome all applicants.

    E-Verification

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    J-18808-Ljbffr

    Create a job alert for this search

    Specialist • Lake Zurich, IL, US

    Related jobs
    Sr. Manager, Robotics Customer Trainer

    Sr. Manager, Robotics Customer Trainer

    Medtronic • Chicago, IL, US
    Full-time
    We anticipate the application window for this opening will close on - 31 Oct 2025.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare acce...Show more
    Last updated: 10 hours ago • Promoted • New!
    Product Implementation Specialist

    Product Implementation Specialist

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for a Product Implementation Specialist to assist new clients in successfully onboarding and utilizing the product. Key Responsibilities Own customer onboardings from kickoff ...Show more
    Last updated: 3 days ago • Promoted
    Shape Search Tool Expert

    Shape Search Tool Expert

    VirtualVocations • Lincolnwood, Illinois, United States
    Full-time
    A company is looking for a Techno Functional Expert of the Shape-Based Search Tool.Key Responsibilities Leverage search tool capabilities and configure / customize tools to meet departmental needs ...Show more
    Last updated: 10 hours ago • Promoted • New!
    Senior Mechanical Designer

    Senior Mechanical Designer

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for a Senior Mechanical Designer for a remote, contract opportunity.Key Responsibilities Coordinate inputs and requirements from Engineering and Project teams to produce desi...Show more
    Last updated: 30+ days ago • Promoted
    Hardware Specialist

    Hardware Specialist

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for a Hardware Specialist in Payment Operations.Key Responsibilities : Review and process sales orders and RMA requests, ensuring accuracy and prioritization Coordinate shipp...Show more
    Last updated: 4 hours ago • Promoted • New!
    Sr. Programmatic Tech Operations Specialist

    Sr. Programmatic Tech Operations Specialist

    Pinterest • Chicago, IL, United States
    Full-time
    Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to br...Show more
    Last updated: 30+ days ago • Promoted
    Robotics for Kids Instructor

    Robotics for Kids Instructor

    Impact Kids • Fox River Grove, IL, US
    Full-time
    Quick Apply
    Impact Kids has been providing safe, fun, and meaningful enrichment programs for over 5 years, and today we serve students at public and private schools across the country.Students have a safe spac...Show more
    Last updated: 30+ days ago
    Nuclear Medicine Tech

    Nuclear Medicine Tech

    Endeavor Health • Highland Park, IL, US
    Full-time
    The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Full-time, 40 hours per week, Day shift. May need to float to other sites as nee...Show more
    Last updated: 30+ days ago • Promoted
    AI Prototype Specialist

    AI Prototype Specialist

    VirtualVocations • Lincolnwood, Illinois, United States
    Full-time
    A company is looking for an AI Prototype & Product Specialist (Product Thinker).Key Responsibilities Collaborate with strategy and sales teams to understand client business needs and challenges ...Show more
    Last updated: 14 days ago • Promoted
    Mid to Senior Systems Designer

    Mid to Senior Systems Designer

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for a Destiny Systems Designer (Mid to Senior).Key Responsibilities : Collaborate with a team to create various pursuit and reward-based systems Implement quests, reward stru...Show more
    Last updated: 4 days ago • Promoted
    Robotic Process Automation Consultant (Chicago)

    Robotic Process Automation Consultant (Chicago)

    CoSourcing Partners - Enterprise-AI and IT Services Company • Chicago, IL, United States
    Full-time
    Senior Solutions UiPath Developer.Confidential (Automation Professional Services Company).W2, Contract-to-Hire (612 months). As a Senior Solutions UiPath Developer, you will play a critical role in ...Show more
    Last updated: 1 day ago • Promoted
    Radiologic Technologist l Weekend Program

    Radiologic Technologist l Weekend Program

    Advocate Aurora • Burlington, WI, US
    Full-time +1
    Radiologic Technologist l Weekend Program.Aurora Medical Center Burlington - 252 McHenry St.Advocate Health offers a comprehensive suite of Total Rewards : benefits and well-being programs, competit...Show more
    Last updated: 30+ days ago • Promoted
    Robotics Assistant Coach

    Robotics Assistant Coach

    Niles Township High School District 219 • Skokie, IL, United States
    Full-time
    WEST ENGINEERING COMPUTER SCIENCE BUSINESS.Show more
    Last updated: 11 days ago • Promoted
    Physical Therapist

    Physical Therapist

    PT Solutions Physical Therapy • Wheaton, IL, US
    Full-time
    Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At ...Show more
    Last updated: 30+ days ago • Promoted
    Travel CT Radiologic Technologist

    Travel CT Radiologic Technologist

    Aequor Allied • Burlington, WI, US
    Full-time
    Aequor Allied is seeking a travel CT Technologist for a travel job in Burlington, Wisconsin.Job Description & Requirements. Pay package is based on 10 hour shifts and 40 hours per week (subject ...Show more
    Last updated: 30+ days ago • Promoted
    Product Specialist

    Product Specialist

    VirtualVocations • Lincolnwood, Illinois, United States
    Full-time
    A company is looking for a Product Specialist (m / w / d).Key Responsibilities Designing, configuring, and implementing technical solutions Performing quality assurance testing Leading and particip...Show more
    Last updated: 30+ days ago • Promoted
    Workday HCM Core Specialist

    Workday HCM Core Specialist

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for a Workday HCM Core Specialist.Key Responsibilities Provide operational support within the HCM core area, including troubleshooting and resolution of production bugs Assi...Show more
    Last updated: 20 hours ago • Promoted • New!
    Robotic Process Automation Consultant

    Robotic Process Automation Consultant

    CoSourcing Partners - Enterprise-AI and IT Services Company • Chicago, IL, US
    Full-time
    Senior Solutions UiPath Developer.Confidential (Automation Professional Services Company).W2, Contract-to-Hire (6–12 months). As a Senior Solutions UiPath Developer, you will play a critical role in...Show more
    Last updated: 1 day ago • Promoted
    Expert Combat Designer

    Expert Combat Designer

    VirtualVocations • Racine, Wisconsin, United States
    Full-time
    A company is looking for an Expert Combat Designer to drive the vision and implementation of combat experiences in an original video game. Key Responsibilities Work on key systems including target...Show more
    Last updated: 30+ days ago • Promoted
    Travel Mammography Technologist

    Travel Mammography Technologist

    Malone Healthcare - Nursing • Burlington, WI, US
    Full-time
    Malone Healthcare - Nursing is seeking a travel Mammography Technologist for a travel job in Burlington, Wisconsin.Job Description & Requirements. About Malone Healthcare - Nursing.With a commit...Show more
    Last updated: 30+ days ago • Promoted