Forward Deployed Security Engineer

About Galvanick

Galvanick protects the industrial world against cyber attacks. Our threat detection platform defends the modern world against criminals and nation-states that target Operational Technology (OT) systems and networks. This is a chance to work in a startup environment with driven individuals committed to solving cybersecurity's big problems. We are backed by Founders Fund, Village Global, MaC Venture Capital, and others.

About the Role

We are seeking a dynamic and self-motivated individual with a unique blend of client facing and cybersecurity expertise to join our team as a Forward Deployed Security Engineer. In this role, you will play a pivotal role in ensuring successful outcomes for our valued customers. You will engage directly with customers providing technical support, capturing feedback, and building strong relationships to drive customer satisfaction and expand our presence within their organizations. This is a great opportunity to work in the Operational Technology space and secure industrial control systems.

What You Will Do

• Engage directly with customers to facilitate the effective installation, onboarding, and day-to-day usage of our product.
• Provide technical support and troubleshooting assistance to address customer inquiries and issues.
• Capture and communicate customer feedback and requirements to the engineering team, contributing to product enhancements and improvements.
• Develop and maintain strong relationships with customer leadership and user base, ensuring their continued engagement and investment in the success of Galvanick deployments.
• Collaborate with cross-functional teams, including sales and engineering, to drive customer success and expand our footprint within customer organizations.
• Stay up-to-date with industry trends and best practices in cybersecurity to effectively advise customers on security strategies and solutions.

Who You Are

Bonus Points

Benefits

We provide top-of-the-line medical / dental / vision for employees and dependents, and have additional benefits designed to optimize every team member's vitality, health, and wellness. Our compensation reflects the cost of labor across various geographic markets. The base pay for this position ranges from $100,000 / year in our lowest geographic market up to $180,000 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Galvanick is an early stage startup and base salary is only one component of our compensation package. Depending on the position offered, equity may be provided as part of the compensation package, in addition to medical, financial, and / or other benefits.

Location

This role will be based in Seattle and travel of up to 50% may be required. We are happy to cover relocation expenses.

ITAR Requirements

To conform to US Government export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a US citizen, lawful permanent resident of the US, protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the US Department of State. Learn more about the ITAR here.