Practice Manager of Operations

Practice Manager of Operations

Oak Hills Family Dental in Kansas City is looking for a Practice Manager of Operations to join our team.

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of each supported dental office and foster a strong team building culture. As a Practice Manager of Operations, you'll work in an environment that encourages learning, team cohesion, and puts patients first.

As a Practice Manager of Operations, you'll be a valued business partner to the Doctor. This hard-working and motivated leader will help guide and support our team as they provide the best patient care to the community. At Heartland Dental, our goal is to hire and grow leaders who will support the business needs of each supported dental office and foster a strong culture of camaraderie and support. This is where patients come first, and continuous learning is encouraged!

More about the role

• Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment and leadership skills
• Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality)
• Ensure goals and priorities of Doctors and teams are achieved through servant leadership
• Bell Leadership Training every 18-24 months
• Support the Doctor Led, Hygiene Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles
• Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals
• Create alignment with doctor through daily one on ones, morning huddles and weekly touch points discussing communication, connection and support needed
• Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals
• Help Doctor prioritize, plan and block schedule for CE through Doctor Education and Leadership programs
• Understand the benefits and metrics of DMP and help Doctor to monitor progress
• Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice
• Partner with Doctors to identify skills needed for open positions and proper selection team within the practice
• Successfully onboard new team members through partnerships with recruiting and support office
• Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles

What You'll Gain

About Oak Hills Family Dental

Oak Hills Family Dental, like each Heartland Dental supported office, is unique to the community and the patients they serve.

Minimum Qualifications

Preferred Experience

Physical Requirements :

Who is Heartland Dental?

As the largest and one of the fastest growing Dental Support Organizations, Heartland Dental provides exceptional service to its more than 2,800 supported doctors in 39 states and over 1,700 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported Doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers and creating value for our stakeholders.

At Heartland Dental, we're committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.