Regional Customer Service ManagerCFS • Cuyahoga Falls, OH, US

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Regional Customer Service Manager

CFS • Cuyahoga Falls, OH, US

10 days ago

Job type

Full-time

Job description

Job Title : Regional Customer Service Manager

Location : On-Site near Cuyahoga Falls, Ohio

Schedule : Monday-Friday

Salary : $110,000 - $130,000

Why This Opportunity Stands Out (Regional Customer Service Manager) : Regional Customer Service Manager

Lead and grow a full-service customer service operation within a highly respected, international organization
Collaborate across departments including supply chain, operations, R&D, and sales
Make a strategic impact by shaping systems and processes that scale quality service
Join a company with strong market presence in the manufacturing and distribution sectors
Contribute to key initiatives that improve efficiency and customer loyalty
Opportunity to lead change in a multi-regional, matrixed environment

Key Responsibilities (Regional Customer Service Manager) : Regional Customer Service Manager

Manage and develop a team of Customer Service Specialists, both on-site and remote

Ensure high service standards, including system proficiency, communication, and problem resolution

Coordinate cross-functionally with teams responsible for order fulfillment, credit, inventory, and forecasting

Support customer satisfaction through timely delivery, accurate orders, and proactive communication

Qualifications (Regional Customer Service Manager) : Regional Customer Service Manager

Bachelor's degree or equivalent experience (10+ years in customer service or call center leadership) preferred

Strong leadership experience managing teams in fast-paced environments Regional Customer Service Manager\

#CustomerService #Manager #CFStaffing #Opportunity #NorthEastOhio #INDEC2025

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Customer Service Manager • Cuyahoga Falls, OH, US

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