A company is looking for an Instructional Designer to design instructional content for a customer service model for store associates.Key ResponsibilitiesGather and analyze quantitative and qualitative data for solutions developmentDesign and develop learning solutions to enhance business performanceCollaborate with L&D team, SMEs, and vendors on instructional design standardsRequired QualificationsExperience with instructional design authoring tools (e.g., Adobe, Articulate)High school diploma with 3+ years of experience in adult learning theory and instructional design, or a Bachelor's degree with 0-1 years of experienceExperience with various design modalities including e-learning and gamificationRelated industry certifications or credentials (e.g., PHR, ATD Certifications)Experience designing solutions for a large, geographically dispersed workforce