Financial Aid Manager

This is a full-time, 12-month, exempt position that reports to the Director of Financial Aid and is located at the JWCC campus in Quincy, Illinois. Position begins immediately.

JOB DESCRIPTION

The Financial Aid Manager provides leadership and management in administering federal, state, institutional, and private financial aid programs. This position supports the Director of Financial Aid by overseeing daily operations, supervising staff, ensuring compliance with regulations, and enhancing student-centered financial aid services. The Financial Aid Manager plays a key role in advancing JWCC's mission by promoting access, affordability, and student success.

KEY RESPONSIBILITIES

• Oversee daily operations of the Financial Aid Office, including processing applications, awards, and disbursements.
• Ensure compliance with all federal, state, and institutional regulations.
• Supervise and train financial aid staff and student workers, monitoring performance and service standards.
• Provide counseling and guidance to students and families regarding financial aid eligibility, FAFSA completion, and funding options.
• Manage federal and state programs such as Direct Loans, Work-Study, SEOG, SAP, Verification, and Default Management.
• Lead reconciliation of multiple funding sources, prepare for audits, and maintain accurate records.
• Oversee the Work-Study program, verification reporting, and VA benefits support.
• Collaborate with Admissions, Business Services, Student Services, and IT to streamline processes and improve the student experience.
• Maintain and update the Financial Aid Policy and Procedure Manual and ensure institutional website and Banner system accuracy.
• Represent the Director of Financial Aid in their absence and participate in campus and community meetings.

QUALIFICATIONS

Education :

Experience :

Skills and Competencies :

Working Conditions :

Work Schedule :

SALARY :

BENEFITS

JWCC offers a competitive benefits package!

APPLICATION

To receive full consideration, submit a resume with cover letter by visiting . Position is open until filled.

09 / 09 / 2025

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. If you are a person with a disability and need assistance applying for a job, please submit a request to .