Job Description
Job Description
Are you looking for a dynamic work environment where you can help enhance the health and wellness of others? A place where you can work collaboratively with other dedicated professionals? A place with a fun, positive, and supportive culture? Well then, look no further because Hand and Stone wants to talk to you!
With a new location in Central Texas Marketplace in Waco, TX we are seeking an enthusiastic and dedicated spa associate to join our team. You are a critical link in ensuring our customers' experience in our spa is nothing less than OUTSTANDING!
The primary Qualifications and Requirements of this role include, but are not limited to :
- Deliver excellent customer service to members / guests
- Welcome and greet members / guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures / file maintenance
- Promote health / wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Ensure the spa is organized and clean
- Maintain a positive, energetic attitude
- Perform various other duties as assigned
Successful Candidates Will :
Be service oriented and enjoy working with different types of clienteleBe outgoing, friendly, and energeticThrive in a sales based environmentBe able to multi-task and prioritize during times of high stressBe a quick learnerEnjoy educating and sharing knowledge with clientsBe a team player; be willing to help and assist other team members when neededEnjoy keeping the environment pristine, clean, and organizedBe punctual and dependableWhats in it for you?
Starting hourly wage of $15 plus commissionsOpportunity to pick-up additional hoursPaid time-offMedical, Dental, and Vision coverage for Full-Time employees401k plans available with matchingProfessional and safe work environmentEmployee discountsGrowth opportunitiesAbility to earn free monthly massage or facialSupportive and caring environment; positive cultureJob Requirements :
At least a High School Education or equivalentAvailable to work during the summer months.Knowledge of Microsoft Office application, Spa Software (will train) and basic accounting principles.Excellent personal appearance, good verbal and written communication skills.Ability to handle stressful situations professionally and multitask with ease all while focusing on the guestOutgoing, positive personality that loves interacting with clients and guestsMust observe the front desk operations prior to interviewWilling to pick-up shifts for others who request off.Opportunity for additional hours / days if requested
Will need to work with other Spa Associates to cover time off requests and any team members missing work for other reasons.